P&C Licensed Insurance Customer Service Representative

Allstate Insurance - Joseph Hoell Agency - Grafton, WI

Full-time$48,000 - $56,000 a year

We are growing at the Joseph Hoell - Allstate Agency again and looking for great people to join our team! Our agency is ranked the top agency in Wisconsin, one of the top in the Midwest, and a top 20 agency in the United States. With 4 office locations in SE Wisconsin we have a great product to offer our great clients and we want you to be apart of our team!

We have an opening for a driven and self-motivated Customer Service Rep at our Grafton location. If you are currently a P & C Licensed Rep, and you are looking for a change of pace, apply to join our award-winning, fast-paced, and high energy team.

Job description of a Licensed Customer Service Representative:

· Building personal relationships with customers and anticipating their insurance needs

· Taking care of customer requests, policy changes, billing inquiries and payments

· Performing annual customer protection reviews and updating coverage

· Helping with claim processing and resolution

· Identifying sales opportunities for existing households and transferring "warm leads" to sales professionals

· Being a team player to help grow and retain revenue for the agency

Job Requirements of a Licensed Customer Service Representative:

· Excellent verbal and written communication/interpersonal skills

· Confident self-starter who works well independently

· Caring, compassionate and driven to fulfill customers' needs

· Strong organizational skills, attention to detail and ability to multi-task

· Action-oriented problem-solver, resilient through challenges and able to provide solutions

· Friendly, energetic, and enthusiastic

· MUST have P and C licenses.

Job benefits of Licensed Customer Service Representative

  • Competitive Base and Bonus
  • Room For Advancement
  • Paid Time Off
  • Holiday Pay
  • Great work environment
  • No weekends or evenings

Job Type: Full-time

Salary: $48,000.00 to $56,000.00 /year


  • Property & Casualty: 1 year (Required)


  • High school or equivalent (Required)


  • Property and Casualty License (Required)


  • Morning (Required)
  • Mid-Day (Required)

Work environment:

  • Office

Communication method(s) used:

  • Email
  • Phone
  • In person