We are growing at the Joseph Hoell - Allstate Agency again and looking for great people to join our team! Our agency is ranked the top agency in Wisconsin, one of the top in the Midwest, and a top 20 agency in the United States. With 4 office locations in SE Wisconsin we have a great product to offer our great clients and we want you to be apart of our team!
We have an opening for a driven and self-motivated Customer Service Rep at our Grafton location. If you are currently a P & C Licensed Rep, and you are looking for a change of pace, apply to join our award-winning, fast-paced, and high energy team.
Job description of a Licensed Customer Service Representative:
· Building personal relationships with customers and anticipating their insurance needs
· Taking care of customer requests, policy changes, billing inquiries and payments
· Performing annual customer protection reviews and updating coverage
· Helping with claim processing and resolution
· Identifying sales opportunities for existing households and transferring "warm leads" to sales professionals
· Being a team player to help grow and retain revenue for the agency
Job Requirements of a Licensed Customer Service Representative:
· Excellent verbal and written communication/interpersonal skills
· Confident self-starter who works well independently
· Caring, compassionate and driven to fulfill customers' needs
· Strong organizational skills, attention to detail and ability to multi-task
· Action-oriented problem-solver, resilient through challenges and able to provide solutions
· Friendly, energetic, and enthusiastic
· MUST have P and C licenses.
Job benefits of Licensed Customer Service Representative
Job Type: Full-time
Salary: $48,000.00 to $56,000.00 /year
Communication method(s) used: