- Public Relations
- Project Management
- Microsoft Word
- Microsoft Office
- Analysis Skills
The Cleveland Museum of Natural History (CMNH), founded in 1920, is located in the heart of University Circle, five miles east of downtown Cleveland, Ohio. Considered among the top 10 institutions of its kind in North America, the Museum offers an incredible visitor experience, attracting roughly 275,000 visitors a year. There are more than 140 public education programs and over 80,000 students served annually. The Museum employs about 160 people.
Building on its strong foundation of excellence in education and research, the Museum is poised to transform itself. CMNH will invite and engage a broader audience in the exploration of science and the natural world by revolutionizing the way it presents natural history. The Museum has currently launched a capital campaign to support a dramatic renovation and expansion of its facilities and exhibits. This ambitious plan will position the Museum to play a leading role in regional and national efforts to improve science education and increase scientific literacy.
CMNH is seeking a dynamic, creative and energetic individual who is passionate about the Museum and its mission; exhibits strong project management and organizational skills; is looking for new challenges; and enjoys working in an enthusiastic and fast paced environment.
The Campaign Donor Relations & Communications Coordinator reports directly to the Campaign Director and is responsible for planning, designing, implementing, and coordinating an innovative and comprehensive program of stewardship and donor relations as well as developing and delivering accurate, compelling and consistent messages about the Museum's Transforming the World of Discovery Campaign to a variety of key stakeholders critical to the success of the project's fund raising, design and construction. This position will work fundamentally with three teams across the Museum:
The Chief Advancement Officer and the Office of Philanthropy team as well as Board members responsible for raising the funds for the Transforming the World of Discovery Campaign to ensure that messages and communications about the Transformation Campaign support the capital fundraising, and coordinate with efforts to build long-term, productive relationships with donors for increased annual operating support, planned gifts and endowment. 75% of this role will be focused on Campaign donor relations.
Work in collaboration with the Marketing and Creative teams to ensure that messages and images about the Transformation Campaign are consistent with the Museum's overall message and brand platforms and that the Transformation Campaign communications inform and leverage the Museum's institutional marketing and creative efforts. 25% of this role will be focused on marketing efforts related to the Campaign.
The Museum's President & CEO and staff and Board leadership team on executive communications and correspondence to a variety of stakeholders related to the project's fundraising, design and construction.
Essential Duties and Responsibilities
(Must be able to perform the essential functions of this position with our without reasonable accommodation)
Donor Relations and Stewardship
Develop and manage a proactive strategic plan that includes an innovative and creative stewardship, recognition, and benefits program for Campaign donors.
Conduct philanthropy interviews with Campaign donors. Write reports and add these to the development donor database. Share related stories with the marketing team.
Oversees campaign gift acknowledgment program to ensure time creation and delivery.
Develops a comprehensive set of policies, standards and guidelines, and provides direction and oversight for the stewardship, and recognition of Campaign donors.
Develop and manage a calendar of communications and events.
Assist in the logistics and execution of certain assigned Campaign prospective donors/donor visits. Help develop and prepare donor agendas and breeding materials to support donor visits to CMNH Provide support as needed for Campaign donor events.
Oversee gift agreements for pledges, principal gifts, and endowments to ensure their ongoing compliance and donor stewardship.
Work with selected vendor on Campaign donor recognition signage (displays within space).
Oversees regular, systematic written stewardship reports to donors of named funds and spaces, and acts as a central resource to donors with questions regarding the status of their endowment or space.
Track the use and results of Campaign gifts and develop gift impact content with the goal of inspiring new or continued financial support of the Transformation Campaign.
Stay on the forefront of stewardship best practices.
Develop a message platform to increase the accurate understanding of the Transformation Campaign's progress as well as increasing the volume of conversation about the Transformation Campaign among Museum staff, Board, and community members.
Utilize key messages and the case for support to create and distribute campaign communication pieces for donors and prospects, including electronic newsletters, mailings, and campaign updates.
Create a quarterly editorial calendar that will creatively and strategically deliver information about the Transformation Campaign across a variety of communication channels, including a Campaign blog, donor e-newsletter, and Museum social media & website platforms.
Update Museum's website regularly to keep information regarding the Transformation Campaign current and writes posts for the Museum's social media channels about the Transformation Campaign.
Provide original writing as well as edits others' writing for Transformation Campaign communications.
Coordinate with the Campaign Director to craft and deliver consistent communications about the Transformation Campaign to the Board and volunteers working on the campaign.
Coordinate with the Director of Marketing to ensure news of the Transformation Campaign is shared regularly and accurately with local, regional and national media outlets.
Create letters, reports, presentations and collateral materials for the Transformation Campaign's fundraising efforts.
Prepare speeches and presentations as well as develop talking points and written statements for the President & CEO, staff and Board leadership to communicate progress and funding opportunities of the Transformation Campaign.
Work with the Marketing and Creative teams to maintain institutional brand integrity across all Transformation Campaign communications.
Maintain photos, videos, schematic drawings, and have available for presentations as needed.
Education and/or Experience
Bachelor's degree. Preference given to those with job experience in Journalism, Marketing, Public Relations or Corporate Communications.
Demonstrated ability to understand an audience/industry and provide thought leadership.
Demonstrated proficiency with website content management systems and with popular media platforms.
Exceptional knowledge of communication strategies, concepts and practices.
Demonstrated knowledge of writing clearly and informatively with a high level of sophistication and can vary writing styles to meet needs.
Proficient knowledge of Microsoft Office products to include Word, Excel and PowerPoint.
Excellent organizational, analytical and problem solving skills.
A passion for science, nature and conservation.
Ability to work with an interdisciplinary professional team.
Ability to exercise initiative and good judgment in anticipating problems before they arise.
Ability to effectively coordinate and track multiple projects simultaneously, prioritize, work well under pressure with a high degree of accuracy, and meet stringent and overlapping deadlines.
Ability to work a flexible schedule which may include evenings and weekends.
Ability to be an outstanding ambassador to the Museum.
Excellent verbal communication skills.
Click here to apply
The Cleveland Museum of Natural History
is an EQUAL OPPORTUNITY, ADA EMPLOYER
and a SUBSTANCE-FREE WORKPLACE