- Computer Skills
- Customer Service
- Microsoft Office
Akima is an Alaska Native Corporation (ANC) with 30 years of federal contracting experience and over 7,500 employees supporting more than 14,300 Iñupiat shareholders in the NANA region of Alaska. Akima provides the backbone infrastructure to support more than 40 socio-economically disadvantaged small businesses (SDBs) with mature business processes and shared back-office support services normally only found in a Fortune 500 defense contractor. Our employees form one of the broadest skill sets in all of government and industry delivering services and solutions in fields as diverse as aviation, construction, facilities and logistics, information technology, protective services and detention management, and systems engineering. We continually look for the very best and brightest to support our commitment to superior outcomes across today’s most complex and critical missions worldwide. To learn more about Akima and opportunities across our family of companies, visit www.akima.com.
Help Desk Intern for the Akima IT department. The incumbent will provide first-tier help desk support for the enterprise, and assist on additional projects as assigned by the manager.
Providing Tier I support of COTS and custom applications.
Assisting with ongoing projects as defined by the manager.
Installation, imaging and configuration of new systems and the maintenance and troubleshooting of existing systems.
Shipping of said systems to remote personnel.
Treating customers with the highest level of professionalism possible.
Must be currently enrolled in college, university or technical/vocational school.
A desire to enter the IT field.
Basic computer skills, to include installing software and attaching peripherals.
Good customer service skills.
Ability and desire to learn new skills.
Must be a NANA Shareholder and own stock in “NANA Regional Corporation, Inc.”
Equipment and Applications:
Dell notebooks and desktops
Microsoft Office 2010
Will be required to lift equipment up to 50 lbs.
Compensation: depending on class level or experience
Roundtrip Airfare Provided
If you have questions please contact Mamie Karmun, Manager Shareholder Programs at email@example.com.
The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.
AN EQUAL OPPORTUNITY EMPLOYER
We are Equal Opportunity Employers. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital status, protected veteran, sexual orientation, or any other legally protected status.
We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at firstname.lastname@example.org or 571-353-7053. The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance. Please do not use the dedicated phone number above to call on the status of your job application if you do not require accessibility assistance or an accommodation. Reasonable accommodation requests are considered on a case-by-case basis.
In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.
Shift: Day Job
Primary Location: US-VA-Herndon
Organization: Akima, LLC Shared Services
Job: Information Technology
Closing Date (Period for Applying) - External: Ongoing
Clearance Level: Not Applicable