At Saputo, our best comes from our people. We’re a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and passion through food, and together, we foster an environment where we can all make contributions that matter–from our manufacturing plants to our office locations and everywhere in-between.
Actively manage the leave of absence claim life cycle. Provide HR, managers and employees with assistance throughout the leave lifecycle and manage case files for each assigned leave of absence in accordance with state, federal, Saputo policy, workers compensation, and/or collective bargaining agreement. In this role, you will also coordinate with accommodation requests as it pertains to leave of absence interactions and the return-to-work process.
What You’ll Do at Saputo
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Support the initial leave communication and documentation.
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Pro-actively communicate with employees as-needed, ensuring a high-quality customer experience. Follow-up on missing documentation. Instruct employee when they need to contact vendor for additional information. Extend employee leave status communications with each leave milestone.
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Support Family & Medical Leave Act standalone (as well as other leave types) claims and adhere to federal and state regulatory and/or company plan requirements and established FMLA workflow procedures.
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Ensure compliance and proper documentation in regard to all applicable laws, regulations, and plans.
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Serve as local point of contact for employee leaves of absence when employee needs assistance partnering with third party vendors.
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Participate in periodic claims reviews with vendor, HR & Benefits representatives to provide and receive frequent claim updates.
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Monitor and report absence trends and frequency. Manage the tracking of time out due to an illness/injury or other approved leave of absence claim.
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Perform leave follow-ups as required, including vendor contact to facilitate recertification's, intermittent claim tracking, interactive processes, escalate high risk activity and facilitate return to work confirmations.
Who Is Right For The Role
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Minimum 3 years of leave management experience required, to include specializing in all leave protected and unprotected leave types.
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Experience working with 3rd party partners and/or government agencies
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Proven experience managing multiple workers compensation and leave of absence claims required.
KNOWLEDGE, SKILLS, ABILITIES
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Excellent communication skills, in all formats.
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Knowledge of state workers compensation regulations necessary
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Advanced knowledge of Family Medical Leave Act 1993, Americans with Disabilities Act 1990, and state leave of absence regulations.
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Advanced knowledge of workers compensation leave administration.
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Ability to explain complex concepts in layman’s terms to employees
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Extensive knowledge of accepted industry standards and practices
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Computer experience with related claims and business software
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The ability to navigate and have difficult conversations
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Bilingual, Spanish a plus.
What can Saputo Do for You?
We support and care for our employees by providing them with…
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Competitive wages with incentive potential.
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Full range of group benefits and time-off.
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Group retirement plan with employer contribution and ESOP.
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Continuous development with growth opportunities.
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Saputo fully supports employment equity. We strive to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
Saputo is among the top three cheese producers in the USA and one of the largest producers of extended shelf-life and cultured dairy products. We have a diversified product portfolio with well-known retail brands, such as Friendship Dairies, Frigo Cheese, Montchevre, Stella and Treasure Cave, and a strong foodservice presence, partnering with chain restaurants and broadline distributors. Thanks to our countrywide footprint and national and international distribution networks, we're proud to bring our best to our customers and, consumers and have plenty of opportunities for our employees to grow in their own way. And we do it while also striving to build a healthier future for our people and the communities where we operate, guided by our values and the Saputo Promise.
Join the Saputo Dairy USA team to make your contributions matter every day!
Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC endeavors to make CareersUSA.Saputo.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 214-863-2300 or email
us.recruitingsupport@saputo.com
. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit
www.EEOC.gov
.
To review the Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC Privacy Notice for California applicants, please visit our Corporate website associated section by clicking
here
(English) or
here
(Spanish).
