The Network Recruitment Specialist is a critical member of Delta Dental’s Network Development team with responsibility for developing strong, stable provider networks nationwide and facilitating key recruitment related activities. The incumbent must cultivate new and existing relationships with providers and their staff, DSO’s, and internal business partners across the enterprise.
How You Will Make An Impact:
Manage all recruitment projects and resources as determined by provider relations leadership team.
Use various network reports, including competitive network analysis, competitor network disruption reports, cost of care reports, network adequacy, etc., to identify network gaps in existing assigned networks and recruit providers so networks remain competitive and compliant with state and federal regulations.
Collaborate with team and create strategies for meeting network growth.
Plan and execute daily recruitment call schedule and approach.
Track and report on recruitment interactions and cycle stages using various application tracking mechanisms on a regular basis.
Compile and analyze competitor information and internal data to determine network needs and to increase network; evaluates and determines cost effectiveness of contracting each particular provider.
Interact professionally with the provider community. Represent as the point of contact for various DSO’s.
Participates on assigned committees and Sales meetings to provide ongoing feedback using market conditions, industry trends, and provider insights.
Performs miscellaneous duties as assigned including, but not limited to, assisting other departments.
What we're looking for:
A strong commitment to excellent customer service as demonstrated by consistently meeting deadlines and effective relationship building.
Strong planning and organizational skills including time management skills, collaboration, and business analysis skills.
Strong consultative, facilitation and presentation skills.
Demonstrated ability in interpersonal and provider relations skills, including verbal, written, communication and presentation skills as well as experience in negotiating, problem solving and conflict management.
Ability to successfully apply Professional Selling Skills (PSS) principles in provider recruitment.
Strong negotiation skills.
Ability to interpret various forms of information, including key information about marketplace and provider perceptions.
Serves as a communication link between providers and the company.
Ability to effectively interface with employees at all levels.
Knowledge of Current Dental Terminology (“CDT”) codes and dental nomenclature.
Knowledge of enterprise’s processing policies and procedures.
Ability to provide and receive constructive feedback and/or industry related feedback.
Ability to maintain confidentiality and appropriately share information on a need to know basis.
Ability to operate in an environment of rapidly changing priorities.
Ability to prioritize and complete multiple projects, a demanding workload, and tight timelines.
Knowledge of dental and general insurance procedures.
Benefits & Perks:
12 days starting vacation plus 11 holidays and your birthday off!
Multiple medical insurance options: 100% paid or low cost premiums
100% paid dental insurance
100% paid vision insurance
Onsite gym and/or gym discount and fitness incentive
Culture of learning: substantial tuition reimbursement to improve your skills
Career growth: we love promoting from within
Strong commitment to work/life balance
Social responsibility and volunteer opportunities
If you think this sounds like you, let’s chat. We would love to tell you more!
ABOUT Delta Dental
As the first company to specialize in dental insurance, we are passionate about oral health and its importance to future generations. Our core purpose is the advancement of oral health care to our customers, partners and consumers through dental insurance programs and philanthropic efforts.
We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.
Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.