Geriatrics Program Manager

Community Healthlink - Worcester, MA

Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time(37.5 hrs/wk) Program Manager at our Worcester site.

The Geriatric Team provides consultation, assessment and direct services to older adults residing in long term care facilities in Central Massachusetts and MetroWest. The focus is on the emotional, behavioral and late-life problems that affect overall functioning. As a team member we consult with a variety of health care professionals and family members to ensure comprehensive care.

The Program Manager is responsible for the day to day operation of a program within Adult Outpatient Services consistent with regulations, contractual expectations, and best clinical practices. This position offers the opportunity to lead a team, of Licensed Social Workers, LMHCs, Advanced Practice Psychiatric Nurse and Psychiatry. CHL provides a supportive environment, Monday through Friday schedule with flexibility, and no on call after hours.

Compensation based on education and related work experience, licensure and other qualifications
Health and Dental insurance (available upon starting)
Generous paid sick, personal, holiday, and vacation time
CEU benefits
Life and Disability insurance
401k with agency contribution
Wellness activity discounts
Work related travel reimbursement

Maintain standards of service consistent with the Department of Public Health, Bureau of Substance Addiction Services, Health Care Quality Administration regulations, state and federal regulations, contractual obligations, payer requirements, Council on Accreditation for Rehabilitation Facilities standards, and best clinical practices
Supervise staff and interns
Participate on the Agency Management Team and the Adult Outpatient Services Managers Team
Facilitate Team Meetings
Oversee staff training, hiring, and discipline
Work collaboratively with leadership and staff of other CHL programs
Provide direct clinical services through diagnostic evaluations, crisis response, treatment planning, individual, group, couples and family therapy.
Participate in interdisciplinary team meetings and clinical conferences
Consult with doctors, state agencies, family members, and other providers
Maintain clients records consistent with agency policy and applicable laws and regulations
Collaborate with a multidisciplinary staff to provide integrated primary and behavioral health services to adults with acute and chronic behavioral health conditions
Collaborate with administrative staff to provide excellent customer service
Be a leader in diversity and inclusion, primary and behavioral healthcare integration, and continuous quality improvement
Meet direct service productivity standard
Geriatrics: Management of the Geriatric services, including services to nursing facilities and with the Worcester Elder Affairs, and customer relations with nursing facilities.
Supervision of clinical and administrative staff
Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors.


Master’s degree in clinical social work, mental health counseling, or marriage and family therapy or a doctoral degree in psychology. Three years post-graduate degree experience providing direct clinical services, supervision, and management. Be familiar with the use of an EHR, Microsoft Word, Excel, and PowerPoint as tools for clinical documentation, communication, and quality management.

Independent licensure in behavioral health in Massachusetts: Licensed Psychologist, Licensed Independent Clinical Social Work, Licensed Mental Health Counselor, or Licensed Marriage and Family Therapist.

Excellent written and oral communication skills. Ability to write in a variety of formats. Ability to write reports and correspondence. Ability to speak effectively before groups.

Advanced computer skills
Ability to multitask
Ability to use office equipment
Ability to organize complex tasks and meet deadlines
Must be able to pass a CORI background check
Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.