Administrative Assistant

NFI Massachusetts - Haverhill, MA (30+ days ago)4.0

NFI Massachusetts Inc. a human service organization is currently seeking a full time Administrative Assistant for our Ambulatory Services Division located in Haverhill, MA.

NFI-MA Inc, provide a range of mental health services with the Northeast Massachusetts area, working with individuals and families throughout the lifespan. Ambulatory Services is a full service outpatient facility specializing in mental health and substance abuse treatment. Individual served are from the Merrimack Valley area and come in for individual treatment, group treatment, and medication management.

The administrative assistant is responsible for supporting the Division Director, the Director of Outpatient Services, the Director of Structured Outpatient Addictions Program (SOAP), and the Director of the Driver Alcohol Education Program (DAE). Candidate must have the ability to manage to multiple tasks, be detail oriented, and work independently but also as a member of a large team of clinicians, counselors, and administrators.

Tasks include:
Answering phones/directing calls
Greeting clients
Scheduling appointments
Accepting payments and recording accurately
Managing client records as needed
Responding to requests and questions from clients
Consistently protecting patient confidentiality in accordance with HIPAA policies and guidelines
Assist prescriber with medication needs and inquiries
Ability to develop/manage spreadsheets for a variety of division needs
Fax/file/research as needed

A Bachelor’s degree is preferred with at least on year administrative assistance experience. Experience working in a mental health environment also preferred. A valid driver’s license and reliable vehicle is required. Full time position with varying schedule M-F / T-S and some evening availability.