Membership Director - Parkview Family YMCA

YMCA of Greater Fort Wayne - Fort Wayne, IN

Full-time | Part-time
Parkview Family YMCA Overview:
With more than 22,000 members, the Parkview Family YMCA is a staple in the northern Fort Wayne area that offers a sense of community, fellowship, and support that enriches people's lives. This state-of-the-art facility features a wellness center, indoor pool, gymnasium, exercise studios, climbing wall, and racquetball courts. This beautiful Y is a catalyst for fulfilling our cause, to strengthen the community through youth development, healthy living and social responsibility.

YMCA Mission:
To put Christian principles into practice through programs that build healthy spirit, mind and body for all.

Job Summary:
The Parkview Family YMCA has an immediate opening for a Membership Director. Reporting to the Associate Executive Director, the ideal candidate will have noticeable experience providing excellent customer service and building community relationships including diverse populations. A successful director will be a detail-oriented, effective listener, strong team builder and servant leader.

Duties and Responsibilities:
Cultivate and direct quality relationship-based member engagement strategies.
Oversee the hiring, training, and supervision of part-time Membership Staff.
Foster meaningful connections for the members and guests to the YMCA and serve as a leader for the YMCA in improving member satisfaction.
Establish new activities and expand offerings to support membership growth and retention.
Expand and strengthen relationships with community organizations.
Develop and monitor department budget to meet fiscal objectives.
Participate as an active member of the branch management team.
Assist in YMCA fundraising activities and special events where applicable.
Demonstrate effective listening and compassion toward people in all interactions with the purpose of delivering the mission of the YMCA.

Must be at least 21 years old with a valid driver's license.
Two to three years of related experience; preferably within the YMCA.
Bachelor's Degree in a related field is preferred. A combination of equivalent work experience, education and training may be considered.
Previous experience building a team and supervising others is preferred.
Experience in, or ability to, expertly relate to diverse groups of people regardless of age, race, economic status, religion, or cultural differences.

Starting Salary Range: $33,000-$38,000
Job Location: Parkview Family YMCA, 10001 Dawsons Creek Blvd., Fort Wayne, IN 46825
Applications accepted through September 27, 2019

Health and dental insurance
Paid time off and holidays
Vision discount program (provided through health insurance)
Life insurance
Long Term Disability
Opportunity for voluntary participation in 403B
Retirement plan funded by 12% employer contribution (401C)
Flexible work schedule
Health Savings Account (HSA)
Cell Phone Reimbursement
Career Development and Training
Free YMCA membership
Many free and discounted programs
Employee Recognition Program
Employee Assistance Program
Employee Wellness Plan
Expense reimbursement