Account Manager

YourMechanic - Mountain View, CA (30+ days ago)2.8


As our B2B business rapidly scales, we are looking to add Strategic Account Managers to our team who will each be responsible for a set of 10-15 high growth customers. Customers will vary across dealerships, fleet owners/operators, OEMs, ridesharing and corporate clients.Responsibilities

  • Onboard and manage new B2B customers
  • Build strategic account growth plans
  • Achievement of account performance, NPS and revenue targets
  • Schedule and manage pools of mechanics to perform services at customer location
  • Update and maintain company CRM
  • Coordinate with cross-functional department heads to execute partner requests

Qualifications

  • Bachelor's Degree
  • 2-3 years of experience in account or client management
  • Will consider recent college graduates
  • Ability to manage multiple projects simultaneously in a fast-paced, deadline-centric, fun environment.
  • Must be PROACTIVE!
  • A cheerful, roll-up-your-sleeves, get-it-done attitude
  • Strong knowledge of Powerpoint, Keynote, Excel, Google Suite
  • Automotive and eCommerce experience a plus

Job Type: Full-time

Salary: $55,000.00 to $85,000.00 /year

Experience:

  • account: 2 years (Required)