Full Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Director of Economic Empowerment Programs will lead in the strategic planning, implementation and supervision of RiseBoro Empowerment’s Financial Coaching, Workforce Development and Youth Empowerment services. They will work alongside Empowerment Directors, the VP and other program supervisors to grow and expand Economic Empowerment programing within and outside the Division and in coordination with RiseBoro’s 2021 Strategic Plan. Their essential duties and responsibilities are as follows:
Oversee and coordinate the Economic Empowerment Program day to day functions including but not limited to providing regular supervision, supporting in the development of new curriculum, and providing technical support and guidance to staff.
Recruit, onboard, and supervise and build core competencies of Economic Empowerment’s program staff including financial coaches.
Build and oversee the implementation of an organization-wide financial coaching program in order to achieve the overall objectives outline in the 2021 Strategic Plan.
Develop, track and report outcomes, using the Change Machine platform.
Identify additional partners and programs to support the growth of our Financial Coaching (FC) model
Manage a small caseload of clients seeking financial coaching.
Supervise Assistant Director of Workforce Development and support her in the development of job training; identifying career pathways that can be offered in-house; connecting with other workforce providers.
Supervise the Next STEPS Brownsville Program Coordinator; identify opportunities to grow mentorship program in collaboration with funder; work with Coordinator to grow the capacities and skills of program mentors; oversee all additional programs assigned by MAP/DOP.
Communicate and work directly with funding agencies, including DOP, HRA/DHS, OTDA, private funders, and more; oversee all reporting and performance and participate in the budget and contract management.
In collaboration with the Director of Fundraising and Development, seek and identify other sources of funding to bolster current Economic Empowerment programs.
Work with Business Manager and Director of Operations to oversee budgets and program spending, and participate in annual audits.
Inspire and support staff professional growth.
Participate in all Empowerment Division senior leadership meetings, trainings and planning sessions; collaborate with RoseBoro’s development team and other staff in the submission of applications for funding.
Provide leadership and direction to the team to ensure the delivery of high performance, acting as an enthusiastic, positive and motivated coach.
Take full responsibility for the performance management of the team to ensure that quality and deadlines are achieved and maintained and that any issues are managed in line with RiseBoro policies, procedures and guidelines.
Ensure all programs are appropriately staffed at all times.
Coordinate training programs for new staff and identify training needs for current staff.
Ensure programs are functional and operational as environment shifts and changes; ensure overall safety of staff and clients.
Perform any additional administrative duties assigned by management.
Must have demonstrated experience in program management and staff supervision.
Experience in providing financial coaching services required; experience supervising coaches is a plus.
Experience with workforce programs required; experience managing a workforce program is a plus.
Familiarity with and experience working in New York City welfare and housing systems or social/human services.
Able to speak publically and make presentations.
Strong computer proficiency using standard office software programs required, in particular Microsoft Office; ability to utilize technology in daily work; experience with web-based applications.
Excellent interpersonal skills and ability to interact professionally with people from diverse cultural, racial, ethnic, gender, and socioeconomic backgrounds, and work successfully with clients in crisis or distress.
Knowledge of Change Machine or other financial coaching platforms is a plus.
Excellent organizational and written/verbal communication skills.
Critical thinking and sound judgment required.
Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities.
Have a demonstrated commitment to supporting communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice involved persons, etc.).
Minimum Associate's Degree required with four years of direct financial coaching experience; personal finance/financial literacy credentials strongly preferred.
It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.