Receptionist/Office Assistant

OFFICETOPPER - Chicago, IL

Full-time
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Qualifications/Experience:
Post High School Diploma

at least 3 years in an administrative or support role or related area

good general computer literacy, a high-level competency in Microsoft Office software applications and in handling web-based management systems

excellent communication skills and fluency in spoken and written English

good team player with strong interpersonal skills

Job Summary: This position presents the public face of the Embassy through initial responses to enquiries and engagement with external stakeholders. Responsible for providing front desk services and administration duties.

Duties:
Management of the switchboard including answering telephone calls and directing to appropriate officers; taking messages correctly; responding to general information requests and enquiries; and ensuring regular maintenance, upgrades and repairs

Monitors movement of staff as well as receives, greets, registers and announces visitors. Provides refreshments as necessary

Maintain a list of contacts and addresses of government departments, international organisation, embassies, service providers, businesses, NGOs, members of the Diaspora, Friends of Botswana and other stakeholders

Receives and registers outgoing and incoming mail and dispatches documents and parcels

Maintains the library and keeps a record of materials removed and filed

Provides secretarial, administrative and logistic support as required

Helps on research and information sharing

Maintains the cleanliness and tidiness of the reception area, boardroom and library

Performs any other functions that may be assigned

Job Requirements

Qualifications/Experience:
Post High School Diploma

at least 3 years in an administrative or support role or related area

good general computer literacy, a high-level competency in Microsoft Office software applications and in handling web-based management systems

excellent communication skills and fluency in spoken and written English

good team player with strong interpersonal skills