Talent Development Coordinator

Neiman Marcus - Dallas, TX3.7

Full-timeEstimated: $50,000 - $64,000 a year
For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.


Reporting and Analysis
Create, maintain and distribute reports for training and talent programs
Assist with gathering, reporting and analyzing data to determine program impacts to business results

NMGPS – Learning Management System/Talent Management System Administration
Troubleshoot LMS/TMS Service Desk tickets
Test new NMGPS functionality and courses, identify and resolve errors
Create and complete rosters / give credit for courses
Administer LMS/TMS groups and reports
Manage online community requests (new communities, changes to communities, coaching community admins, etc.)
Create and maintain custom reports – Design and develop reports and data dashboards
Manage course catalog and event calendar
Training and job aid design, development and delivery for new functionality and processes

Budget Management
Manage Talent Development budget (tracking and categorizing expenses, analyzing and reporting on forecast vs. plan and budget overage or underage)
Reconcile TD budget plans/actuals with Finance reports; Analyze and problem solve discrepancies
Process invoices and follow up with vendors and other providers on questions, issues, etc.

New Hire Orientation
Manage logistics, materials, registration, completions for NHO
Make recommendations to changes for NHO and update NHO training materials
Deliver NHO training

Training Support & Administration
Plan off sites and conferences, including managing hotel and location contracts and working with attendees and hotel, etc. on logistics, including proposing solutions for room usage, AVR equipment layout, meals, etc.
Review training materials for quality and errors, and make recommendations and updates
Identify potential efficiencies across team in terms of meetings, supplies, other recurring costs; look for and proposes ways to cut costs or improve team productivity
Schedule training sessions and manage training logistics
Provide support in creation and reproduction of training materials and communications collateral for rollouts
Package and send materials to stores/facilities

Admin Support
Assist with scheduling and planning meetings
Assist in research, printing, meeting preparation, etc.
Manage Oracle, Kronos and Service Desk requests for VP
Assist with general office organization, filing, gather supply needs and place orders, etc.
Assist with travel arrangements and expense reporting as needed

Required Skills
2-3 years of professional work experience
Associates or bachelor’s degree in a translatable field preferred
Excellent presentation and facilitation skills
Able to demonstrate technical proficiency as well as advanced software skills (e.g. Microsoft Office; Excel, PowerPoint and Word)

Primary Location: United States of America-Texas-DALLAS-Dallas-Multi Downtown
Work Locations: Multi Downtown Neiman Marcus One Main Square Dallas 75201
Job: Human Resources
Organization: Neiman Marcus
Schedule: Full-time
Shift: Day
Employee Status: Regular
Job Type: Standard
Job Level: Individual Contributor
Travel: No
Job Posting: Jan 17, 2019, 11:03:41 PM