Director of Outpatient Ophthalmic Ambulatory Surgery Center

Regional Eye Associates, Inc. and Surgical Eye Center of Morgantown - West Virginia

Full-time

Regional Eye Associates, the premier eye care provider in Northcentral West Virginia and Western Maryland, is seeking highly qualified CEO candidates. The successful candidate will have a unique opportunity to further develop a thriving, physician-owned multispecialty eye care group. Regional Eye’s physicians and surgeons provide medical and surgical care for cataracts, glaucoma, retina problems, cornea problems, and oculofacial plastic surgery. Our internationally known physicians are leaders within their field who have earned the trust and confidence of patients through decades of highly precise and compassionate care. Regional Eye has two large optical shops, a contemporary ambulatory surgical center with state-of-the-art equipment. With over a dozen physicians, over 125 highly skilled employees and locations throughout Northcentral West Virginia and Western Maryland, Regional Eye embraces a prominent presence in the ophthalmic community.

At the authority and guidance from the Board of Directors, the Director is responsible for the overall operations of the Ambulatory Surgery Center (ASC) including daily administration and leadership. This includes planning, organizing, and directing the ASC according to its policies, procedures, philosophy, and objectives. The Director participates in financial and cost-containment decisions, and ensures that the ASC meets all related state, federal and accrediting-body rules and regulations. The Director serves as the internal risk manager and is responsible for management of all aspects of the environment of care, personnel, materials/equipment, education of personnel, and administrative duties.

Business Management

  • Oversee day to day oversight and direction of clinical and Morgantown ASC operations.
  • Lead and direct all activities related to the ASC’s administration, facilities, human resources, information technology, patient satisfaction, physician relations, purchasing and risk management.
  • Develop and report on metrics for measuring practice performance internally and against industry benchmarks, all geared to ensure patient satisfaction and optimize practice performance and the use of resources.
  • Develops ASC objectives, establishes staffing patterns, and organizes work load.
  • Interacts with Chief Executive Officer, medical staff, and Managing Partners to assure close coordination of business office functions and goal directed performance.

Clinical Management

  • Ensure compliance with all accreditation standards, Medicare conditions for coverage and West Virginia State Department of Health regulations, JCAHO/AAAHC. Serve as the ASC’s representative with accrediting bodies before, during and after site visits. Assures compliance with all policies and procedures and governmental regulations pertaining to controlled substances, infection control and patient confidentiality.
  • Assures facility’s licenses, certifications and/or accreditation are achieved and maintained.
  • Collaborates and consults with physicians and all ASC team members to work together to develop processes and flow between locations to promote optimal patient care and successful operating results.
  • Plans, implements, and evaluates improvements in the delivery of care, employee satisfaction and other quality assessment and performance improvement, and risk management activities.
  • Recommends changes in clinical and surgical protocols that maintain the standard of care and improve efficiency within and between the ASC and Clinic locations. Maintains accountability of supervisors for agreed upon performance metrics.

Quality Management

  • Monitor and manage all aspects of the ACS’s operations as a means of continuously improving the patient experience and ensuring that every patient encounter is a positive one.
  • Evaluates ongoing patient care and reports significant patient problems to appropriate team members.
  • Administers quality assurance protocols in the ASC to ensure the safety and satisfaction of patients.
  • Achieves and maintains a high level of service to patients and surgeons.

Facility Management

  • Actively participates in planning, designing and writing policies and procedures in collaboration with appropriate team members.
  • Identifies work related improvement opportunities and analyzes them to identify causes/find solutions.
  • Acts decisively to implement solutions to resolve critical issues or improve processes.
  • Communicates clear understanding of job responsibilities, task objectives, deadlines and performance expectations.
  • Disseminates relevant information about decisions, plans and activities to people that need it for job performance.
  • Regularly meets deadlines related to individual as well as team performance on projects/assignments.

Staff Development

  • Allows team to have substantial responsibility and discretion in carrying out work activities, handling problems and making important decisions.
  • Selects and hires team members according to established guidelines. Monitors, coaches, develop and evaluate performance of staff on an ongoing basis in accordance with applicable performance standards.
  • Provides coaching to facilitate a team member’s skill acquisition, professional development, and career advancement.
  • Lead a productive, team-oriented work environment. Be a reliable presence in the ASC and conduct regular staff meetings to provide information and solicit feedback. Coach and mentor staff by example and through use of clearly communicated expectations, progress meetings and performance reviews.
  • Develop and maintain constructive working relationship with Regional Eye’s Chief Executive Officer.
  • Provide nursing relief in the perioperative and surgical areas, as needed.

Fiscal Management

  • Meets established financial objectives. Strives to stay within budgeted guidelines.
  • Compiles data and prepares regularly scheduled or special reports, analyses and statements.
  • Directs team to regularly consider opportunities for revenue increases and expense decreases.
  • Analyze the ASC’s overall financial performance, room and staff utilization and the profitability of individual cases. Champion opportunities for improvement.
  • Conducts audits of clinical and surgical records for compliance with patient care guidelines and coding standards. Monitors billing, coding and compliance standards for clinic and surgery.
  • Other duties as assigned

Qualifications/Requirements:

  • Leadership experience in a healthcare setting.
  • Skilled manager with a collaborative style who influences change and builds consensus for ideas and recommendations that moves teams forward.
  • Compassion for peers and team members and able to sustain collegiality and team orientation in a high-performance culture.
  • Excellent judgement, understands what s/he does not know and what questions to ask to reach well informed decisions that minimize risk.
  • Will be required to travel to other REA work locations.

Education/Training/Experience:

  • Bachelor degree in health care administration, nursing or business discipline-RN preferred.
  • Experience as a circulating or perioperative nurse, specifically in surgeries related to the eyes is preferred.
  • At least three (3) years demonstrated experience in administration/management of an ambulatory surgery center, including regulatory compliance. Fundamental management skills of planning, organizing, facilitating, coordinating, collaborating, and the ability to interactive and communicate effectively with organizational subordinates, peers and superiors.

Job Type: Full-time

Experience:

  • Ambulatory Surgery Center: 3 years (Preferred)

Education:

  • Bachelor's (Required)

License:

  • Registered Nurse (Required)

Benefits offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Other types of insurance
  • Retirement benefits or accounts
  • Employee discounts
  • Flexible schedules
  • Workplace perks such as food/coffee and flexible work schedules