Full Time Sales Associate

Agent Provocateur - San Francisco, CA3.2

Full-timeEstimated: $33,000 - $45,000 a year
Skills

As an Agent Provocateur Sales Associate, you will offer an exceptional level of one to one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will also help to maintain high standards of stock and store presentation, and carry out operational tasks to aid the smooth running of the store

Responsibilities

Customer service

- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in lingerie

- Drive and achieve individual and team objectives and be accountable for sales results

- Meet and Greet all customers to the boutique, helping them to understand the store layout

- Guide your customer through our customer experience, establish your customer’s needs through open and leading questions, and assisting with the fitting of lingerie in the fitting room

- Suggest styles and encourage sales to the customer, offer alternative items and add-on products to your customer

- Complete your sale at the till point making it a pleasant and personal experience, ensure guidelines for the wrapping and packaging of products is followed

- Developing and maintain your own product knowledge of all Agent Provocateur products using store product manuals and trying on products

- Engage with clients to develop long term relationships leveraging in-store clienteling tools such as the in-store portal and client books in order to foster Brand loyalty

- Contact regular clients and VIP’s with information on new ranges and products as directed

Operations

- Maintain high standards of visual presentation in stores by making sure drawers, rails and displays are kept tidy, ensure all displays are kept tidy and dust free

- Carry out operational tasks in store such as deliveries, transfers, restocks and replenishments as required

- Assist to prevent stock loss by being aware of your store and approaching all customers

- Help to organise and carryout store stock takes when required to by your manager

- Maintain high standards of cleanliness and tidiness in all stock and team areas at all times

Other

- Maintain exceptional levels of personal grooming with adherence to Company grooming policy at all times

- Be a Brand Ambassador through positive promotion of product and company image at all times Perform as a team player, participate in all activities to contribute to the store objectives

- Adhere to Company policies and processes at all times

- Ensure adherence and follow the Company policies on health and safety at all times

- Any other duties as delegated to you by your Store Manager

Job Type: Full-time

Experience:

  • customer service: 1 year (Required)