Zenith Dental Arts is a well-established and patient-focused dental practice dedicated to providing high-quality care in a welcoming and professional environment. We are seeking a motivated and experienced Dental Treatment Coordinator/Receptionist to join our dynamic team.
Job Description:
As a Dental Treatment Coordinator/Receptionist, you will be the face of our practice, responsible for ensuring a seamless and positive experience for our patients from the moment they enter our office until they leave. Your primary duties will include managing patient appointments, coordinating treatment plans, and handling administrative tasks.
Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Maintaining manageable and productive schedules
- Meeting collection and production goals
- Ensuring a high conversion rate and proper follow through on all case presentations
- Recording, reporting, and tracking case presentation results. Following up on pending treatment plans
- Verify insurance coverage and obtain necessary authorizations for treatment
- Educate patients on treatment options, financial obligations, and insurance benefits
- Assist with billing and collections, including processing payments and submitting insurance claims
- Maintain patient records and ensure accuracy of information in electronic health record systems (Dentrix )
- Follow HIPAA guidelines to protect patient privacy and confidentiality
- Communicating results and updating manager on progress throughout the day
- Managing your workflow throughout the day in efforts to work efficiently so you can complete tasks in a timely fashion
- Understand Dental Insurance process, billing, pre authorizations, eligibility
- Knowledge of PPO insurance
Experience:
- Previous experience in the dental office setting required. Minimum 1-2 years of dental front office experience.
- Proficient in administrative tasks such as scheduling, billing, and record keeping.
- Strong customer service skills with a focus on patient satisfaction.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Excellent communication skills, both verbal and written.
- Knowledge of Dentrix
Join our team to contribute to providing quality dental care while enjoying a supportive work environment.
Job Type: Full-time
Pay: $20.73 - $25.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Dental receptionist: 2 years (Required)
- Dentrix: 1 year (Required)
- Insurance verification: 1 year (Required)
- Dental office: 2 years (Preferred)
- Dental terminology: 2 years (Preferred)
- Dental clinic: 2 years (Preferred)
Ability to Commute:
- Brooklyn, NY 11217 (Required)
Ability to Relocate:
- Brooklyn, NY 11217: Relocate before starting work (Required)
Work Location: In person
