Communications Coordinator

Yolo County, CA - Woodland, CA (30+ days ago)


The County of Yolo is recruiting to fill one regular, full-time position in the class of Communications Coordinator at the County Administrator's Office.

Interested applicants should submit an online County of Yolo Employment Application, responses to supplemental questions, a detailed resume and verification of education by the closing date.

For important and detailed information regarding the application and selection process for this recruitment, please see the APPLICATION AND SELECTION PROCESS section of this job announcement below.

DEFINITION
Under general supervision, designs, implements coordinates and monitors programs related to the County's strategic communication plan, including community engagement and promotion of County programs and services; develops branding and messaging framework in support of the County's strategic plan; and performs functions related to the maintenance of the County website.

DISTINGUISHING CHARACTERISTICS
This is a single position class assigned only to the County Administrator's Office and reports to the Assistant County Administrator. Working under minimal management supervision, the incumbent acts with considerable independence and is expected to possess in depth knowledge of effective community engagement strategies and website maintenance. This classification is designated as confidential and incumbents may become involved in activities associated with, or perform duties relating to, the collective bargaining process.

Essential Functions

Duties may include, but are not limited to, the following:
Plans, develops, organizes and executes the communication activities related to the strategic plan to promote the initiatives, goals and priorities of the County; incorporates innovative branding and messaging.
Analyzes internal and external interest and understanding of County programs and services; advises County leadership on employee and public perception and communication strategies.
Develops or assists department in developing readily understandable webpages, pamphlets, brochures, articles, fact sheets, bulletins, photographs, video/film materials, graphics and other informational materials related to County programs and activities for dissemination to employees, public and private agency partners, the general public and paid media.
Oversees the County's public website, including administration of the content management system, provision of training and technical assistance to webmasters and guidance to departments on best practices related to form and content.
Provides oversight of the County's overall social media presence; develops and coordinates the County's social media strategy, including use of a variety of platforms; manages and monitors content and social media feeds to ensure information is accurate, accessible, timely, professional, appropriate, engaging and useful.
Works closely with the County's public information officer ensuring content provided presents the County's position in order to obtain support and promote community relations.
Prepares correspondence in reply to inquiries, general complaints and suggestions relative to the County's programs, activities, and administrative procedures.
Analyzes and evaluates the public's interest and extent of understanding of County programs and services; ensures engagement of employees, stakeholders and the public with the development and implementation of the County strategic plan.
Assists with arranging promotional events such as grand openings and tours.
Plans and conducts special studies and projects; formulates recommendations and prepares reports on the basis of evaluated data.
Prepares and presents staff work for boards, commissions and committees.
Establishes and maintains effective working relationships with employees, public and private partners, and identifies opportunities to strengthen and improve communications.
Performs related duties as assigned.
Employment Standards
Education: Bachelor's degree from an accredited college or university; AND

Experience: One (1) year of progressively responsible experience in strategic or organizational development, community engagement, public relations, social media and branding, website maintenance or other related experience.

Education Substitution: Progressively responsible related experience may be substituted for the Bachelor's degree on a year-for-year basis.

License
Positions in this classification require incumbents to possess and maintain a valid California driver's license, Class C or higher, to carry out job related duties. Individuals who do not meet this requirement due to a physical or behavioral disability may request a reasonable accommodation.

Environmental & Functional Factors:
Incumbents will perform work inside of buildings and outside in the community, and may cross county lines as directed, to provide services; incumbents work alone or closely with others; incumbents must have ability to maintain composure in politically sensitive situations; must be able to communicate verbally with co-workers and consumers in a variety of situations.

Knowledge Of:
Best practices for public participation, civic engagement and project management
Business principles involved in strategic planning and coordination of people and resources
Paid media production, communication and dissemination techniques and methods, including alternative ways to inform via written, oral and visual media to a wide variety of audiences
Principles, techniques and methods required to plan, develop and coordinate a local government public relations/education program
Structure and content of the English language including the meaning and spelling of words, rules of composition, grammar and punctuation
Writing, editing, publishing and paid media production procedures
Graphic display techniques and the styles and techniques used in developing and producing audiovisual, radio, television and website presentations
Principles, practices and emerging trends of communication technology, including social media platforms and branding/messaging
Website administration and maintenance
Modern office equipment such as computer hardware and software including publishing software programs

Ability To:
Develop constructive and cooperative working relationships with County management staff, employees, community leaders and representatives of a wide range of public agencies and private organizations, and maintain them over time
Express information and ideas verbally and in writing in a way that is tailored to the intended audience
Consult with and advise administrators or other interested parties on a wide variety of subject-matter areas
Plan, collect, organize, synthesize and evaluate data and information from a variety of sources
Assess political environments and develop corresponding communication strategies
Read, interpret, apply and communicate applicable County rules, regulations and procedures, as well as Federal, State and local laws, rules and regulations
Communicate effectively and persuasively, both orally and in writing, utilizing courtesy, respect, tact and diplomacy
Adhere to deadlines and short time constraints
Maintain confidentiality of sensitive information
Application & Selection Process
It is highly recommended that you print this job bulletin for future reference.

Your application should highlight all relevant education, training and experience, and clearly indicate how you meet the minimum qualifications for the position as of the closing date. Application information must be current, concise and related to the requirements listed in this job announcement. A resume should be included with your application; however, it will not substitute for the information requested on the application. In addition to a completed application, applicants are required to submit a completed supplemental questionnaire and verification of education for this position. Incomplete applications will be disqualified.

Additional documents may be submitted to the Yolo County Human Resources Office in any one or more of the following ways:

As an attachment to the online application
By e-mail to jobs@yolocounty.org
By fax to (530) 666-8049
By hand-delivery to 625 Court Street, Room 101, Woodland, CA 95695. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.
All required documents must be received by the Human Resources Office by the closing date. Postmarks will not be accepted. Human Resources is not responsible for the untimely delivery of materials sent via U.S./specialized mail or County interoffice mail.

Selection Procedure
The following is a tentative schedule of events that will occur as part of the selection process. The selection process steps and all listed dates may change with or without notice.

Week of 08/19/2018 Screen for Minimum Qualifications
Week of 08/26/2018 Screen for Best Qualified
TBD Department Selection Interviews
TBD Reference Checks
TBD Tentative Job Offer/Livescan/Drug & Alcohol Screen
September 2018 Estimated Start Date

Verification of Education
Acceptable forms of educational documentation are official or unofficial transcripts that list the student's name, institution name, field of study and date the degree was awarded.
For recent graduates who have not received proof of their degree yet, a letter from the registrar's office stating that all requirements for graduation have been met and listing the field of study will be sufficient proof of graduation.
Please do not send originals; copies of the required documents are acceptable. Any submitted documents will not be returned.
All foreign transcripts or diplomas must be in English. If the institution does not provide these documents in English, the applicant will need to provide a translation which has been conducted by a professional agency. The County of Yolo will accept education as equivalent to U.S. accreditation from institutions that are listed as members of the International Association of Universities (IAU). You may check for your school by visiting the IAU web site (http://www.iau-aiu.net/content/institutions).
Applicants who possess a degree or completed coursework that is not from an accredited college or university must submit one of the following:

1. A written statement from a U.S. accredited university or college that states the applicant is qualified for entrance to a program of graduate studies for which a degree in a related field is required.
2. An evaluation of the applicant's degree and coursework equivalency by a private organization that provides foreign credential evaluation services. The evaluation must include a comparison of comparable U.S. courses for content, credit and grade.

Note: Foreign language documents must include a precise word-for-word English translation of all foreign language documents. It is the responsibility of each applicant to prove to the satisfaction of the County that the applicant meets the specific requirements listed on the job announcement for each specific examination. The following is a list of private organizations that provide foreign credential evaluation services. Fees range from $50 to $400 per document; processing times vary from 5-20 business days. For further information, please contact the organization(s). The County of Yolo does not endorse these business entities; this list has been developed for informational purposes only:

EDUCATIONAL RECORDS EVALUATION SERVICE 601 University Ave., Suite 127 Sacramento, CA 95825 (916) 921-0790 www.eres.com
FOREIGN EDUCATION DOCUMENT SERVICE P.O. Box 151739 San Diego, CA 92175
(619) 265-5810 www.documentservice.org
CENTER FOR APPLIED RESEARCH, EVALUATION & EDUCATION, INC. P.O. Box 18358 Anaheim, CA 92817 (714) 237-9272 www.iescaree.com
GLOBAL SERVICES ASSOCIATES, INC. 409 North Pacific Coast Highway, # 393 Redondo Beach, CA 90277 (310) 828-5709 www.globaleval.org
INTERNATIONAL EDUCATION RESEARCH FOUNDATION CREDENTIALS EVALUATION SERVICE P.O. Box 3665 Culver City, CA 90231-3665 (310) 258-9451 www.ierf.org

Screening for Best Qualified
The supplemental questions are designed to elicit specific information regarding a candidate's experience, education and training. Responses should be consistent with the information on your application and are subject to verification. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. Based upon responses to the supplemental questionnaire, the applicant's education, training and experience will be evaluated to determine those applicants that are best qualified.

Contact Information
For questions about the position or about employment with the County, please contact Human Resources by e-mail at jobs@yolocounty.org or by phone at (530) 666-8055.

Equal Employment Opportunity: It is the policy of the County of Yolo to provide equal employment opportunity for all qualified persons, regardless of sex, sexual orientation, race, color, ancestry, religious creed, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or local laws or ordinance. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Reasonable testing arrangements may be made to accommodate applicants with disabilities or who are unable to attend a scheduled test due to religious reasons in accordance with the Fair Employment and Housing Act and the Americans with Disabilities Act. Please call the County of Yolo Human Resources Office at (530) 666-8055 at least five (5) business days prior to the scheduled test date to request accommodation. Documentation from a medical doctor, rehabilitation counselor, or other qualified professional will be required.