Network Administrator job description
Our Managed IT Services company is looking for an Network Engineer. We need a hands-on professional who enjoys rolling up his or her sleeves and working with the team to achieve goals, provide premier support, eliminate security risks and increase client satisfaction. The successful candidate will be an IT expert and knowledgeable in all level 2 support of IT infrastructure, and IT support. You will be responsible providing level 2 support for Stryker clients that include desktop and server support. You will report directly to our Manager of IT. A successful Network Engineer must possess exceptional problem-solving skills. Additionally, he or she must possess excellent interpersonal skills as well as an abundance of patience and must be extremely organized and able to juggle multiple projects at once. The job entails a deep understanding of common software and systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Preferred Networking Skills:
Performs day-to-day tasks such as onsite and remote system maintenance. Help Desk support, computer and server builds, and all related IT support.
Tests and monitors software, hardware, and peripheral equipment to evaluate the use, effectiveness, and adequacy of product for the end user
Provides guidance, information and expert advice to management or other groups on technical, systems, or process-related topics in written form, e-mail, or in person
Uses relevant information and individual judgment to determine whether events or processes comply with policies, procedures, or standards
Observes, receives, and otherwise obtains information from all relevant sources in order to keep up-to-date technically and apply new knowledge to the position.
Solid customer service, telephone, verbal, listening, and written communication skills required
Ability to be flexible to participate in an On-Call rotation
Proven technical experience with desktop operating systems, computing hardware, configuration and operation of peripherals
MINIMUM RELEVANT WORK EXPERIENCE:
Job Type: Full-time
Salary: $65,000.00 /year