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Stakeholder Relations brings together teams responsible for engaging with the company’s critical stakeholders. Responsible for monitoring the current environment and developing comprehensive stakeholder strategies across various influencer groups, the team includes: Corporate Communications, Government Relations & Public Policy, Investor Relations, Strategic Philanthropy and Community Relations.
The Head of Strategy, Discovery and Evaluation for Wells Fargo Corporate Philanthropy is a new position in Corporate Philanthropy and Community Relations (CPCR) that will play a leadership role on the Business Transformation team, and work with the EVP, Corporate Philanthropy and Community Relations and SVP/Chief Operating Officer, CPCR on a range of special projects that promote organizational development, improve operational efficiency and enhance performance based results.
As a result of the strategic direction set by the Foundation Board and EVP, Head of Corporate Philanthropy and Community Relations, we are seeking to create a highly collaborative programmatic, learning, and communications approach aligned to the new focus areas of the Foundation – Housing Affordability, Financial Health and Small Business Growth. The overall goal for strategy, learning and evaluation is to maximize the impact of the Foundation’s resources over time.
The new Head of Strategy, Discovery and Evaluation will manage a team of consultants responsible for working closely with the Philanthropy leader for each of the Foundation strategy focus areas by establishing and coordinating the development and implementation of the Foundation strategy; developing and refining measurement, evaluation and learning processes across the Foundation; and supporting the development of new programs and initiatives that build capacity for the organization. Using an internal consultative approach, the SLE Leader will streamline measurement and evaluation efforts across the philanthropy programs, increase the effectiveness and utility of program evaluations and increase learning and use of evaluation results across the foundation.
The successful candidate will be experienced in conducting and managing evaluations of complex programs, adept at sintering and sharing information from evaluative processes for various audiences, able to promote and leverage best practices in evaluation, and committed to strengthening a culture of learning across the foundation and in the wider philanthropic sector. He/She will be skilled in building and maintaining trust, positively influencing and leading others, negotiating sensitive issues related to program and/or foundation decisions, and operating with intelligent, diverse thinking and creativity.
This role will:
Serve as an internal advisor and thought partner to philanthropy staff on development of strategies for Foundation focus areas, evaluation frameworks, internal review processes and adaptive management
Develop and operationalize a strengthened approach to measurement and evaluation for the foundation by leveraging discovery from grantees, partners, colleagues and national experts on current practices and opportunities
Assist philanthropy teams in developing goals aligned to their strategies, testing and refining their logic models/theories of change, reassessing their priorities, and then refreshing their goals and objectives based on what is being learned.
This will include evaluations at the grant, Foundation, and market levels to assess impact and identify elements that led to that impact
Provide consultation to Philanthropy Leaders to develop hypothesis, fact finding or discovery questions, indicators and metrics for their respective strategies and initiatives
Collaborate with philanthropy staff to review findings, analyze data, and develop insights from evaluations and manage the analysis and synthesis of key themes, achievements and lessons learned from their programmatic work.
Partner with Strategic Operations/Grants Management team to create and support internal structures and systems for cross-program sharing; and develop specific tools and technology supports that anchor a culture of learning, both organizationally and within each focus area.
Develop a strategy with our HR Learning partners to support the growth/development of the philanthropy staff, as well as lead regular cross-team meetings to build core competencies and infuse best practices and learnings across the CPCR team
Oversee the management of independent external evaluations of the foundation’s work, from scoping through dissemination of results. Work closely with Communication and Marketing partners to synthesize lessons and findings of evaluations and other relevant assessments for sharing with the field.
As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
8+ years of experience in one or more of the following functional areas: business process, quality assurance, strategic planning, or project management
6+ years of management experience
Other Desired Qualifications
Experience working in a corporate foundation, preferably in financial services sector
Advanced degree is preferred
Evidence of developing and implementing philanthropy strategies – a strategic thinker, planner and executor with an operating style that encourages cooperation
Experience consulting and collaborating with senior leaders in various functional areas with capacity of translating ideas into action
Seven or more years of experience within high impact, data driven social sector or philanthropy organizations
An organizational learning and effectiveness orientation, with a track record of developing and implementing processes that advance rigor and learning across an organization or team
Demonstrated ability to involve and work collaboratively and effectively with others in joint and shared efforts
Strong project management experience with ability to simultaneously facilitate the work of multiple teams
Excellent written and oral communication skills; ability to distill and explain complex concepts
Ability to travel up to 25% of the time
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
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