- High School Diploma or GED
GENERAL DESCRIPTION OF POSITION
This position is responsible for the upkeep, configuration, and reliable operations of computer systems, especially multi-user computers, such as servers and workstations. Works with users and vendors to troubleshoot hardware and software issues while maintaining knowledge of the ways people within the organization use various systems and applications. Seeks to ensure that the uptime, performance, resources, and security of the computers managed meet the needs of the users. Evaluates and installs patches and resolves software related problems.
Additionally, the System Administrator will install new software releases, system upgrades, system backups & recovery, provide routine automation, maintain security policies, and offer technical support for projects while maintaining the essentials such as operating systems, business applications, webservers, email, and PC's. This position will also ensure the successful integration of processes and methodologies to ensure performance of infrastructure systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Demonstrate enthusiastic support of the corporate mission, core values and long-term objectives. Performs job duties within our bylaws, regulations, Board of Directors' policies, established internal and external service standards and our work procedures.
Administer and manage virtual server and desktop environment.
Analyze system logs and identify potential issues with computer systems; monitor, maintain, and administer Active Directory, DNS, DHCP, Group Policy, WINS and other domain related management systems.
Introduce and integrate new technologies into existing data center environments.
Monitor network infrastructure to ensure network is operating at optimal levels; take/recommend proactive action when necessary.
Provide support to users in operation of software and hardware. Complete licensing registrations for software and hardware purchases.
Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media.
Perform routine audit of systems and software.
Apply operating system updates, patches, and configuration changes.
Install and configure new hardware and software.
Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, etc. in accordance with standards and project/operational requirements.
Troubleshoot any reported problems.
Interact and negotiate with vendors, service providers, and contractors to obtain infrastructure services and products.
Maintain current knowledge of computer technology and suggest new ways to improve efficiency and service delivery. Back-up Desktop Support Specialist and Network Administrator as required.
Perform any other related duties as required or assigned.
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 4 years related experience and/or training, and 12 to 18 months related management experience, or equivalent combination of education and experience.