LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF MENTAL HEALTH AND SUBSTANCE ABUSE SERVICES, MIDDLE TENNESSEE MENTAL HEALTH INSTITUTE, DAVIDSON COUNTY
Education and Experience: Education equivalent to completion of two years of coursework at an accredited college or university and experience equivalent to four years of increasingly responsible full-time clerical, sub professional accounting or collections work including at least two years of full-time patient accounts work.
Substitution of Experience for Education: Qualifying full-time experience may substitute for the required education on a year-for-year basis to a maximum of two years.
Substitution of Education for Experience: Additional coursework from an accredited college or university may substitute for the required non-specialized experience on a year-for-year basis to a maximum of two years.
Necessary Special Qualifications: None.
Examination Method: Education and Experience, 100%, for Preferred Service positions.
Summary: Under general supervision, is responsible for supervisory work of average difficulty in exercising general supervision over the unit of general clerical and specialized sub professional accounting and collections workers at a state facility engaged in interviewing patients and other financially responsible individuals, processing patient accounts, and determining methods to secure payment of these accounts; and performs related work as required.
Distinguishing Features: An employee in this class supervises general clerical and sub professional accounting and collections staff engaged in posting, calculating, and adjusting patient accounts, obtaining information on patient financial status and establishing schedules based on patient's ability to pay. This class differs from that of Patient Accounts Specialist 2 in that incumbents of the latter are responsible for performing patient accounts duties at the lead level.
Integrity and Trust
Dealing with Ambiguity
Learning on the Fly
Basic knowledge of administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, and other office procedures and terminology
Intermediate knowledge of accounting principles and practices and reporting of financial data.
Basic knowledge of laws, government regulations, agency rules and procedures relative to patient accounts and financial status.
Basic skills in using mathematics to solve problems
Basic time management skills
Active listening skills
Critical thinking skills
Basic reading comprehension skills
Basic skills in communicating effectively in writing
Basic skill in teaching others how to do something
Active learning skills
Basic monitoring skills
Basic skills in speaking to convey information effectively
Basic negotiation skills
Learning strategies skills
Basic information ordering abilities
Basic mathematical reasoning abilities
Basic number facility abilities
Basic oral expression abilities
Ability to see details at close range
Basic oral comprehension abilities
Basic written comprehension abilities
Basic written expression abilities