At Ole, our mission is to produce the finest Authentic Mexican inspired products with an unwavering commitment to quality and freshness. We believe that holding a seat at your dinner table is the ultimate compliment, and we strive to help families create wholesome, fun, and authentic eating experiences.
Title: Territory Sales Representative
Job Summary:
The Territory Sales Representative is responsible for the growth of sales of assigned routes. The ideal candidate will establish, maintain, and develop business, social and civic relationships with customers and sales drivers in the assigned territory to maximize profitability.
Duties/Responsibilities:
50% Sales
30% Drive to customer locations
9% Restock shelves and rotate products when needed
2% Complete settle-up sheets and expense reports when needed
2% Invoice and issue credits to customers when needed
2% Collection of payments from cash accounts or delinquent accounts when needed
3% Record mileage logs and driving records. Keep DOT paperwork in accordance with law where applicable
2% Fuel truck and submit truck for scheduled maintenance
Other responsibilities:
- Establish and maintain collaborative relationships with sales drivers, Independent Operators, store managers, and key customer decision makers where appropriate
- Ensure the company drivers understand the expectations and communicate how they will execute and align the goals of the organization. This includes weekly updates.
- Ensure sales expectations are met while delivering high-quality customer service to various customer accounts
- Identify leads, manage prospects, and acquire new business
- Travel to customers and potential customer’s facilities providing them with information and support as required to secure and maintain business
- Grow business by anticipating customer needs, determining appropriate solutions to business problems, and providing an overall high level of customer service
- Establish, and maintain, call frequency on major retail chain District or Market Managers to support sales and service levels
- Build rapport and trust with all store key management personnel through frequent visits and communication
- Prepare a tailored selling plan with in-depth knowledge of the specific retail customers and a full product portfolio to influence growth opportunities
- Follow through on agreed-upon sales/service commitments to exceed store management expectations following Marketing Programs
- Develop and maintain a thorough knowledge of company products and pricing structure
- Manage assigned company-generated leads
- Complete scheduled and in-person prospecting activities to establish first and follow-up appointments with key decision-makers
- Communicate weekly (or daily) with the Division Sales Manager on sales activities, progress on goals, and status of prospective customers
- Constantly visit stores to identify service strengths and opportunities
- Ensure weekly customer visits to negotiate ads, and gain more space/displays; minimum of 2 visits per week+
- Attend grand openings and store anniversaries
- Review weekly Out-of-Stock (OOS) report to adequately address deficiencies
- Use effective time management skills to service stores, and establish customer relationships with all customers accordingly. This is a critical issue with our major customers. Our customers must have someone to contact if there are issues in their stores.
- Establish a plan in case you need to organize, re-route or run a route if needed. Ensure route paperwork is organized
- Ensure stores are well serviced without credits
- Follow all procedures on the three steps to get in the back of a truck or get out of a truck
- Attend all weekly required safety meetings
- Ensure all equipment is in good working condition
- Ensure truck inventory is in compliance
- Make sure all company procedures are followed including the policy on personal hygiene
- Perform other duties as assigned
Physical Requirements:
- Must be able to work indoors as well as outdoors while visiting customers, as this position requires the use of a company vehicle.
- Must be able to work with different types of customers while in stores at all times. This will include the store greeters as well as all back store receivers.
- Must be able to carry 20 to 40 pounds.
- Must be able to maintain the vehicle and/or truck clean at all times.
- Must adhere to all safety measures including wearing back brace support at all times while picking up cases; bending of knees to organize the product in some stores may be required.
Education and Qualifications:
- Bachelor’s Degree preferred, but not required
- 1+ years’ experience in Retail or field-based sales role
- Knowledge of basic computer functions, (downloading documents, email, internet, Microsoft Word, etc.)
- Effective communication and problem-solving skills
- Ability to work independently and display a professional demeanor representing clients
- Ability to communicate timely with Management through phone or email
- Experience using personal access to functional tools such as smartphones, smart pad, and computer
- Must have a valid driver’s license and full coverage auto insurance; clean MVR record
- Bilingual Spanish preferred
Recommended Skills
- Self-motivated Sales team member
- Strong leadership skills
- Communication Proficiency
- Organization Skills
- Decision-making and problem-solving skills
- Time management skills (organize, prioritize, set goals, communicate, and plan out)
