About the Brand
Since 1975, Bonpoint has remained faithful to its exceptional savoir-faire and core values: the precision of beauty, a passion for quality, and meticulous attention to details and finishes. Following the tradition of the great fashion Houses, Bonpoint has established a creation and production process where stylists, designers, pattern makers, and cutters work in close collaboration. Bonpoint is symbolized by two little cherries. This charming, instantly recognizable logo evokes the origin of the fashion house. Elegance, romanticism, luxury, humor, and subtlety are the hallmarks of the Parisian fashion house, Bonpoint.
Overview
We are seeking a highly motivated and experienced Key Holder to join our team at Bonpoint SoHo. As a Key Holder, you will play a key role in supporting the store manager in daily operations, ensuring excellent customer service, and driving sales. This is a vital and central role that requires strong leadership skills and the ability to multitask effectively.
Duties and Expectations
- Assist the store manager in overseeing all aspects of the store's operations, meet sales goals
- Provide exceptional customer service and resolve any customer issues or complaints gracefully and with a luxury approach in mind
- Monitor inventory levels and ensure accurate stock replenishment and allocation of goods
- Manage cash handling procedures such as opening and closing of the register and ensure accuracy in cash register operations
- Conduct regular audits to maintain store cleanliness, organization, and visual merchandising standards
- Assist in creating and implementing strategies to drive sales and meet revenue targets
- Collaborate with the store manager to maintain a safe working environment by enforcing company policies and procedures
Requirements
- Previous experience as an Key Holder or similar role in a retail environment
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication skills, both verbal and written
- Proficient in budgeting and basic retail math calculations
- Preferred but not required: Luxury experience as well as childrenswear acquaintance and proficiency
- Multi-language proficiency is a plus
- Knowledge of point-of-sale (POS) systems and inventory management software such as Y2
- Exceptional phone and clienteling etiquette for customer inquiries and interactions
We offer competitive compensation $21.00 per hour + 2% commission, opportunities for career advancement, and a supportive work environment. If you are passionate about retail, have strong leadership experience and abilities, we would love to hear from you.
us.bonpoint.com
Job Type: Temporary
Pay: From $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- New York, NY 10012 (Required)
Ability to Relocate:
- New York, NY 10012: Relocate before starting work (Preferred)
Work Location: In person
