Consultant - US, Canada & Caribbean

Werum Software & Systems - Parsippany, NJ

Full-time
Tasks:

We have an outstanding career opportunity for a Consultant looking to work for an industry leading Software Firm within the Pharmaceutical Industry. In order to expand we are seeking talented Consultants to join our U.S. team for a site based position in the US, Canada & Caribbean. Consultants play a critical role in the deployment of Werum’s MES solution PAS-X and work closely in independent teams with clients to ascertain successful completion of projects addressing project challenges in regulated environments. This is an excellent opportunity for a dynamic and motivated individual looking toincrease consulting experience throughout the US, Canada & Caribbean. The ideal candidate should
have a minimum of two years experience with large scale applications in a consulting or training role, must enjoy interaction with customers, have excellent communication skills, be willing to relocate for project needs and enjoy a fast paced work environment.

Role Responsibilities:
  • Support functional specification activities with product demonstration and translate user
  • requirements into Change Specification; transfer functional knowledge to technical team
  • Advise and train customers on Werum’s PAS‐X MES software
  • Understand functionality provided by Werum’s PAS-X MES software for the purpose of deploying it at client locations
  • Configure and deploy PAS-X as required by client engagements
  • Train client associates in the use and configuration of Werum’s PAS‐X MES software
  • Coach and instruct Werum employees on PAS‐X product content
  • Onboard and mentor new staff members
  • Manage customer’s process design specifications translation activities
  • Assume responsibility to complete activities
  • Test the PAS-X software (integration testing, acceptance testing) against developed specifications
  • Investigate and resolve client issues – troubleshooting (replicate/diagnose/document problems, schedule resources, fix problems in conjunction with other team members)
  • Provide site based support on an initial 12 month deployment project after 4-6 weeks of onboarding program; client facilities are located in Evansville IN, Los Angeles CA, Las Piedras PR, Toronto ON, Kankakee IL and Boston MA or elsewhere
  • Follow up project and location to be identified; employment is continued

Qualifications:

Desired Skills:
  • Self-motivated, energetic and enthusiastic personality
  • Strong analytical skills and excellent verbal and written communication skills; a second language is mandatory (Spanish or French)
  • Understanding of the Pharmaceutical environment
  • Ability to quickly learn MES software functionality, pharmaceutical production processes and related configuration processes; must enjoy working with IT
  • Strong desire to be the “go-to” hands-on person with ability to figure things out on your own; must enjoy configuring software and troubleshooting issues
  • Ability to work in different roles and collaborate in virtual teams

Desired Experience:
  • 2 years of software support experience with large scale applications (ERP/MES/LIMS) in a consulting / training role
  • Experience with FDA regulated environments (drug production & validation)
  • PAS-X experience is a big plus
  • A Bachelor of Science Degree

Contact person:
Kathryn Van Lenten
Werum IT Solutions America Inc.

Apply now online