Customer Retail Manager (Sales Representative)

The Kraft Heinz Company - Madison, WI (30+ days ago)

Our Company

The Kraft Heinz Company is revolutionizing the food industry – we will be the most profitable food company powered by the most talented people with unwavering commitment to our communities, leading brands and highest product quality in every category in which we compete. As a global powerhouse, Kraft Heinz represents over $26.5 billion in revenue and is the 5th largest food and beverage company in the world. At Kraft Heinz, to be the BEST food company, growing a BETTER world is more than a dream – it is our GLOBAL VISION. To be the best, we want the best – best brands, best practices and, most importantly, the best people.

It's a Question of Taste

Do more, be more. Whatever your aspirations, experience something exceptional at Kraft Heinz. We'll give you the freedom to determine your own direction and deliver in your own style. Outperform our expectations and you'll move forward faster than you ever thought possible. Come ready to dream. Come eager to grow.Get a taste of what your career could be at

Job Description

The Customer Retail Manager (CRM) will serve as a geographically based retail arm of the sales team and will be responsible for driving the selling, merchandising and distribution efforts at store level. This position will represent the total Kraft Heinz portfolio through pursuing the following business strategies: 1) Ensuring customer agreements are executed and upheld 2) Driving distribution & share growth through shelving, new item, void closure and reset activity; 3) Selling against promotional and incremental opportunities to achieve revenue targets 4) Price monitoring and management; 4) Direction, monitoring and support of agency relationships at store level

Key Responsibilities:

  • Develop and enhance field customer relationships
  • Execute sales & shelving strategies to achieve and surpass revenue, distribution and share targets for all assigned customers.
  • Ensure effective execution of customer agreement and enabler programs
  • Maintain an effective communication process with agency counterparts to ensure alignment and execution of retail priorities
  • Work in a team environment with Account Leads and team leadership to maximize growth opportunities.


  • Bachelor’s Degree
  • Highly Motivated; Self Starting
  • Learning Agile & Adaptable to Change
  • Ability to effectively plan, organize and set priorities
  • Superior communication skills (written, verbal, presentation)
  • Ability to establish and maintain effective relationships
  • Strong negotiation, analytical and influencing skills
  • Experience in Retail Selling Preferred

Kraft Heinz is an EEO employer – Minorities/Women/Vets/Disabled and other protected categories.

Location(s)Employee's Home - National

Job Type: Full-time


  • Sales: 1 year
  • Customer Service: 1 year


  • Bachelor's


  • Madison, WI

Work authorization:

  • United States