Johnson County Library is a 14 branch suburban library system with a long history in our community. A suburb of the Kansas City metro area, our county is growing and diversifying. We serve neighborhoods ranging from urban to suburban to on-the-edge-of rural. We prize innovation and commitment to learning. We’re a fun, forward-thinking organization with a mission to enrich people’s lives.
Johnson County Library seeks an Adult Services Information Specialist to provide quality customer service to patrons through reader’s advisory, reference sources, technology assistance, programming and potential outreach. Information Specialists provide back-up assistance to all library departments and will manage the building in the absence of a manager.
We are always looking for great people and have more than one opening for this job in different Branch Locations. You may be required to work at any library location, if needed. This posting will be open through 4:00 p.m. on November 19, 2018. Qualified applicants will remain as an active candidate for a period of up to 90 days. Job duties include:
Provides informational service to patrons, both in person and remotely; Develops and maintains product knowledge regarding resources for specific age readers in order to promote literacy and meet the information needs of patrons; Instructs and assists with library resources, digital literacy and information requests; Utilizes Guidelines for Enforcing Patron Code of Behavior to maintain a safe and comfortable environment; Upholds intellectual freedom.
Provides, promotes, evaluates and supports age-appropriate programs for patrons that fulfill the strategic plan; Develops and maintains relationships with community organizations and institutions; Promotes system wide programs, outreach and initiatives.
Create and maintain spaces for patrons of all ages that promote creativity, critical thinking and literacy; Evaluates the collection to ensure it meets the needs of the community by collaborating with the Collections Department; Merchandises the collection and ensures it is accessible, attractive and balanced; Completes site checklist for opening and closing, stocks library service points with necessary resources, keeping the work area neat and organized.
Works with supervisor, subject matter experts and Learning & Development to identify training, development and growth opportunities and requirements; Engages and looks for value in all coaching and learning opportunities; Acquires and applies knowledge and skills gained.
Attends system wide and staff meetings or obtains information if unable to attend; Provides support and coverage for coworkers and participates in committees and tracks statistics; Understands and supports system wide strategic objectives.
Associate’s degree in any field of study; two (2) years of experience providing customer service in a library, educational or public service environment; and three (3) years of experience using popular software programs with ability to learn new technology is required.
Bachelor’s degree in any relevant field of study; one (1) year of experience creating and presenting age appropriate programs or workshops is preferred.
Education may be substituted for experience.
Experience may be substituted for education.
Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency.
Physical, Environmental, and Special Working Conditions:
Lifting weight: up to 40 lbs.
Excessive standing and/or walking 25% of the time.
Shift Work: mornings, afternoons, evenings and weekends.
All County employees may be called upon to assist other departments/agencies in a declared emergency situation.