General Manager - Bloomingdale Court

Washington Prime Group - Bloomingdale, IL3.3

Full-timeEstimated: $58,000 - $74,000 a year
Responsibilities (Essential Functions):
  • Serves as the goodwill ambassador for the venue and is the primary advocate of the asset. Is highly regarded as a dynamic presence within their respective catchment by the corporate office, social, charitable, municipal and educational institutions:
  • Possess apparent style and relevance that is congruent with the socioeconomic and sociocultural characteristics of the demographic constituency served by the venue.
  • Is engrained in the community, involved with organizations, local government and external trade groups that provide measurable opportunity to positively impact company objectives.
  • Masterfully combines gravitas with innovation (e.g. commands respect while serving as a change agent).
  • Maintains a proactive stance as it relates to procuring differentiated local and regional tenancy as well as sponsorship opportunities:
  • Regularly and frequently canvasses the market and industry, serving as a de facto venture capitalist regarding the identification of the most interesting merchants, service providers, entertainment venues and food and beverage purveyors within the catchment.
  • In addition to identification of prospective partnerships, has unequivocal knowledge of the Washington Prime Group tool kit and ensures it is fully leveraged (e.g. what we can offer a prospect including common area and outdoor utilization, physical marketing collaboration, event planning, social media, technology support, demographic analysis, etc.)
  • Cultivates existing relationships to include merchants, service providers, business partners, sponsors and all others. Ensures a user-friendly environment that allows each to flourish, via sales and guest traffic.
  • Driver of the business and principal leader of a team that is dedicated to the venue. In effect runs a company / asset that clearly recognizes and respects the significance of its role as a town center:
  • Recruits, develops, motivates and retains a high performing local team.
  • Has detailed understanding of regional developments and proactively communicates such with partners cross-functionally, to include Leasing, Specialty Leasing, Development, Sponsorship and Marketing.
  • The General Manager is not operationally centric, but is responsible for:
  • Tracking and maximizing the financial performance of the asset, to include all income, expenses, capital improvements, budgets, forecasts, sales and traffic generation.
  • Commanding the daily and emergency operating requirements of the venue, as well as formation of long-term strategic plans that ensure the provision of a high quality asset.
  • Heavily leveraging regional and corporately provided support to maximize efficiency of all operations.
  • Performs other duties as assigned.
  • This position is responsible for Bloomingdale Court, Countryside Plaza, Forest Plaza, Lake Plaza, Lake View Plaza, and Matteson Plaza
Skills (Desired Abilities):
  • Strong communication skills: oral, written, presentation, and influencing
  • People leadership skills, coupled with a focus upon team collaboration
  • Demonstrated business acumen
  • Creative and dynamic in attitude and style
  • Adaptable to a rapidly changing environment
  • A strong value system, unquestioned integrity and good listening skills
  • Exercise good judgment skills
  • Ability to think innovatively and implement with a sense of urgency
  • Strong negotiation / sales skillset
  • Problem solver – ability to identify problems and bring issues to resolution proactively
  • Excellent time management and ability to prioritize and meet commitments
Qualifications (Education and Experience):
  • Bachelor’s degree or equivalent experience
  • Proficient on Microsoft Office (Word, Excel, Access, PowerPoint)
Washington Prime Group offers:
Competitive salaries and comprehensive benefits including health, dental, 401k with no vesting schedule, and paid time off
On-going learning opportunities within a rewarding work environment
Career experiences that can span different WPG departments and functions with opportunities for personal and professional growth