Retail Parts Specialist

Issaquah Honda Kubota - Issaquah, WA (30+ days ago)


Hello,

We are a Elite Kubota dealer that is looking for a Parts and Service Representative.We are busy all year round and looking for a person that is self motivated, well organized and has good customer service skills to come in and help us keep growing. Knowledge of lawn and garden equipment & tractors/excavators preferred

Products that we carry

  • Kubota, Honda power equipment, Echo, Shindawa Husqvarna, Stihl

Jobs description:

  • Must be proficient in parts lookup and servicing customers at the parts counter.
  • Must have good organizational, multitasking, and good computer skills.
  • Help walk in customers with parts & service questions
  • Fill parts requests for the service techs.
  • Participate in rolling inventory checks.
  • Greet customers in a friendly and timely manner.
  • Help wright up work orders
  • unload equipment for customers coming in for service
  • Be able to look up rental information and fill out rental contracts

Customer Service -

  • Manage difficult or emotional customer situations.
  • Respond promptly to customer needs.
  • Solicit customer feedback to improve service.
  • Respond to requests for service and assistance.
  • Speak clearly and persuasively in positive or negative situations; respond well to questions.
  • Follow all company and vendor policies and procedures

Benefits available after 90 days.

Adaptability - Adapt to changes in the work environment; Manage competing demands.

Must be willing to work a normal 40 hours per week, and longer hours as required to meet customer demands.

Able to lift and handle heavy loads up to 70 lbs., and work indoors and outdoors in all weather conditions.

  • Outstanding customer service skills.
  • Must be able to multi-task.
  • Experience in a parts or service position required.
  • Knowledge of lawn and garden equipment & tractors/excavators preferred.
  • Computer literate.

Job Type: Full-time

Job Type: Full-time

Job Type: Full-time

Salary: $15.00 to $22.00 /hour

Experience:

  • Automotive Parts: 1 year
  • Inventory: 1 year