Senior Business Analyst

Blue Cross Blue Shield of Massachusetts - Boston, MA (30+ days ago)4.0

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Enterprise Portfolio Planning and Delivery-Senior Business Analyst

The Senior Business Analyst is a trusted professional partner working closely with project teams to lead the elicitation and documentation of current and future state business processes and capability requirements. As a core member of larger more complex project teams, the Senior Business Analyst is a liaison between many partners within and outside of the Blue Cross Blue Shield Massachusetts organization and will be involved in all phases of the SDLC. The Senior Business Analyst is goal oriented, an effective communicator, adept at negotiation and issue resolution and is able to work within project deadlines. The Senior Business Analyst is also a mentor to other Business Analysts and an active contributor to the development and continuous improvement of the BA CoE.

Key Accountabilities:
Source and analyze needed project information to create and document a requirements work plan
Conduct and document gap analysis
Analyze and document complex processes and related operational and technical systems within the process to document business, functional (capability), non-functional, conversion, data, and communication requirements
Plan and facilitate large group and one-on-one meetings
Conduct and document process, business and capability requirement elicitation work sessions with subject matter experts
Conduct process and requirement walkthrough sessions with project team
Identify and document requirement and project related issues, assumptions, constraints, dependencies, identified risks, and decisions
Manage project business requirements and related documentation including all needed approvals
Act as a liaison between business and technology partners building and maintaining effective working relationships
Work closely with project managers, business analysts and all other internal and external project team members maintaining a high standard of professionalism and accountability
Create project documentation to BA CoE standards within a deadline to achieve project goals
Collaborate with the test team to create a traceability matrix and provide needed consultation during the development of test plans and scenarios.
Identify and document opportunities for improvement
Conduct and document define phase lessons learned
Provide consultative support to project team partners during downstream phases of the SDLC
Mentor and coach to BA CoE team members
Other duties as required for career growth and development

Professional with between three and seven years’ experience in Business Analysis
Experience includes larger complex projects and/or enterprise level projects
Exercises personal responsibility and able to work independently
Strong aptitude for effectively collaborating with others at all organizational levels
Communicates effectively orally and in writing
Skilled in technical writing and diagramming
Skilled in project and time management
Skilled in facilitation, negotiation, complex issue analysis and resolution
Able to effectively communicate complex information to both technical and non-technical audiences
Advanced PC skills (MS Office, MS Visio, MS Project)
High levels of business acumen and professionalism
Learns quickly and is able to work in a fast paced and dynamic environment
BS/BA desired but will consider equivalent project work experience
Ability and willingness to travel to other Massachusetts locations
Healthcare or Insurance experience is a plus
IIBA, or PMI certification a plus

Boston, Hingham, Quincy
Time Type
Full time