Personalized Living Program Manager - Brookdale Westlake Hills

Brookdale Senior Living, Westlake Hills - Austin, TX


Our Personalized Living team provides one on one services to our residents as requested by the resident and/or the family. Services include taking the resident to the dining room for meals, providing companionship to the resident, assisting them with daily living needs, etc.

Your responsibilities:

You will be responsible for the management of all Personalized Living staff. Ensures adequate staffing coverage for the provision of services on a day-to-day basis. Motivates associates through staff appreciation, recognition, and incentive programs. Promotes positive associate relations and resolves grievances. Provides orientation, training, and education to staff on an ongoing basis. Ensures that community and corporate policies are disseminated and followed by all Personalized Living associates. Assists in the development and implementation of the annual Personalized Living budget. Works in conjunction with community associates and the administrator concerning the implementation and monitoring of program services and clinical program, if applicable and per state regulations. Ensures effective Performance Improvement Program. Partners with community administration in preparing for state survey or other regulatory processes. Markets the Personalized Living program to any appropriate audience. Manages documentation process to ensure completeness, accuracy, timeliness and compliance with guidelines. Complies with all Safety and Infection Control, Universal Precautions, and OSHA standards.Maintains current knowledge of national and state requirements for scope of practice, supervision,credentialing and ongoing competency. Responds to calls after hours and weekends in a timely manner. Available to staff working after normal business hours as a resource and manager.

This job description represents an overview of the responsibilities for the above referenced position. It is notintended to represent a comprehensive list of responsibilities. An associate should perform all duties as assignedby his/her supervisor.


Education and Experience:

Required: Licensed Practical Nurse; or Registered Nurse, Bachelor's Degree in Nursing Registered Nurse, pursuant to state regulations preferred. A minimum of five years related experience is required. Supervisory experience required.

Brookdale Senior Living conduct background checks and drug screening after the initial offer of employment.

Job Type: Full-time


  • Regulations: 1 year (Preferred)
  • Supervising: 1 year (Required)


  • Bachelor's (Preferred)


  • LVN or RN (Required)

Work Location:

  • One location