Under supervision, performs a variety of routine office support tasks including keyboarding; performs other duties as assigned. The majority of this position will include attending county board meetings and transcribing the meeting minutes. The work is of a routine and repetitive nature and is performed according to established office, program and/or service practices and procedures. Employees generally work from specific written or oral instructions with details that address the majority of the situations that occur frequently in the work environment. Difficulty is anchored on accuracy, volume, variety and/or speed. Work requires limited analysis and use of individual judgment. Work may require the consistent use of a keyboard, various applicable computerized systems and specific terminology.
Please note: this position will work varied hours at 15 hours per week.
Keys and proofreads basic, routine or standardized documents from rough draft, plain copy or dictated material (e.g. correspondence, reports, forms, envelopes, lists, applications, legal notices and other similar materials.)
Posts and enters data to manual and electronic records; retrieves data from various applicable computer systems.
Prepares routine or standardized correspondence, forms, legal notices and reports in accordance with specific, repetitive or prescribed procedures or instructions.
Acts as a receptionist, greets, directs and refers visitors, customers or clients; answers the telephone, responds to emails, works at the counter assisting the public and provides general and routine program, process and/or other office specific information in response to inquiries via various mediums.
Responds to and resolves a variety of routine discrepancies related to process and/or information.
Compiles a variety of information; pulls files, forms, correspondence, reports, lists and other materials within time constraints.
Maintains general, standard and routine files (electronic and physical) by alphabetical, numerical or other predetermined order and makes basic changes, updates and/or deletions to filed materials as instructed.
Checks and/or verifies a variety of records, forms, applications, accounts, statistical tables and other materials for accuracy and completeness; may access databases for routine information and cross-reference materials.
Receives processes, responds to and distributes incoming and outgoing mail (physical and electronic).
Provides large quantity copy/print services, mail services, and records retrieval.
Duplicates, assembles, collates, scans, faxes, and delivers a wide variety of materials.
May receive and prepare receipts and invoices for payment of fees, charges and bills; may perform cashiering duties and prepare daily transaction balances.
Operates a variety of modern office equipment such as a computer, word processing equipment, copy and microfilm equipment, scanners, fax machine, calculators and other electronic office equipment.
Establishes and maintains effective working relations with coworkers, employees, officials, and the public.
Performs other duties as required.
Minimum Qualifications Required: Graduation from high school or GED equivalent.
Knowledge, Skills & Abilities:
Working knowledge of modern office practices, procedures and equipment.
Working knowledge of business English, spelling, grammar, punctuation, correspondence formats and arithmetic.
Working knowledge of applicable computer software programs.
Some knowledge of departmental programs, operations and policies with respect to general functions performed.
Some knowledge of unique or specialized terminology specific to the department or assigned unit.
Ability to access databases and implement specific and applicable programs and information in carrying out a variety of routine office support duties.
Ability to operate a keyboard at a speed of 40 net words per minute.
Ability to process a variety of materials according to prescribed procedures.
Ability to identify and correct errors in grammar, punctuation and spelling.
Ability to accurately perform basic math calculations.
Ability to maintain routine files and records.
Ability to understand and follow written and oral instructions.
Ability to review a variety of documents for accuracy and completeness.
Ability to deal with the public in an effective, courteous and timely manner.
Ability to communicate effectively, both orally and in writing.
Ability to establish and maintain effective working relations.