Business Analyst

CGI - Charlotte, NC3.7

Position Description
CGI is seeking a Business Analyst interested in careers in the Information Technology field. CGI is more than just an IT consulting company; we are a global organization offering a world of opportunities. Become part of a unique culture that gives you the freedom to innovate, to make decisions, to achieve your full potential and to chart your own career.
Working as a Business Analyst, you will be developing knowledge of the client’s industry, customers, organization and business objectives in order to help the client in a problem-solving role. Assessing user requirements, procedures and problems to improve their system(s). Providing quality client support by researching possible solutions to problems, and fostering open communication between the client and the CGI project team. Tracking software and documenting defects as required.

This position will work with the Application Development & Maintenance Team in Waterville Maine and working with the Trade 360 lab.
The Business Analyst will have experience working as a business analyst and testing large scale software applications, and demonstrated ability to work in a virtual team environment.

Your future duties and responsibilities
Support impact analysis and business requirements phase, ensuring the delivery of quality business requirements
  • Manage/Support internal and external requirement sessions with project stakeholders, impacted business areas, and technical teams to understand and review/document the high-level impact of proposed enhancements
  • Thoroughly document details of all impacts by ensuring alignment with project scope and objectives
  • Develops and maintain detailed user, business, program, and performance requirements for the development of software applications.
  • Identify and facilitate the development of creative solutions that meet the client’s needs and/or provide growth opportunities for the team
  • Execute adequate life cycle/release planning that demonstrates strong understanding of the scope of work, resources required to complete all tasks, sound assumptions, and clear understanding and recognition of risks involved
  • Identify risks/issues and escalate to project management and client, as required, including mitigation strategies and contingency plans
  • Supporting system testing activities including test preparation, ensuring test cases and scripts cover all requirements and design specifications. Writing automated and manual test cases and test scripts based on requirements and user stories.
  • Executing test cases manually or using automated test tools and supporting User Acceptance Testing and Validation Testing efforts.
  • Proactively bringing issues and problems to the attention of the team; generating, proposing
and implementing innovative solutions to solve them
  • Logging defects, testing/retesting defects, tracking progress and results and reporting status to the project lead.
Required qualifications to be successful in this role
  • Experience writing system requirements and UI design.
  • Experience conducting/participating in design sessions
  • Ability to work with team of Business Analysts. Testers and Developers to ensure full coverage of business requirements and the ability to provide estimates on various SDLC tasks
  • Two plus years in quality assurance, test strategy, test planning, test execution
  • Thorough working knowledge of developing, maintaining, and executing test strategies/plans/cases
  • Experience in analyzing and decomposing requirements and creating testing strategy/plan as well as testing estimates and work plan
  • Experience detailing test plans, test cases, tracking defects, reporting status to various levels of the project organization
  • Strong communication and interpersonal skills
  • Effective writing skills to communicate to customers and internal team members
  • Bachelor’s degree in Computer Science or related field or equivalent work experience for 2-5 years
Desirable Skills
  • Superior organization skills to work with the vast array of information
  • Ability to maintain own workload and meet deadlines
  • Confidence working through testing issues
  • Ability to work independently
  • Thrive in a team environment
  • Customer-oriented
  • Good working knowledge of Microsoft Office
Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

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