JUNIOR FIELD SERVICE ENGINEER
Avante Health Solutions makes it easier and more affordable for every hospital, clinic, and medical practice to have the very best equipment, supplies, and service. Join a growing company genuinely committed to making a difference for our customers and their patients!
POSITION SUMMARY
We are looking for candidates who aspire to become diagnostic imaging engineers to join Avante's Field Service Engineer apprentice program. Working as a Junior Field Service Engineer (JFSE) with Avante, selected candidates begin this 4-6 month paid training program with hands-on and classroom training in Avante's state-of-the-art facility in Concord, NC., followed by extensive on the job (OTJ) training with seasoned engineers in various healthcare settings. Milestones are assessed along the way to ensure JFSEs are prepared to become diagnostic imaging Field Service Engineers upon completion of the program, responsible for providing top-level service at customer sites, hospitals, and service centers within an assigned territory.
We are looking for two candidates: one in New England and one in California.
The identification of Essential Job Functions does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
POSITION RESPONSIBILITIES (Essential Job Functions)
- Assists in performing planned preventive maintenance, calibrations, repairs, and inspections on imaging equipment
- Follows procedures and technical support instructions, using specialized test equipment, tools, and manufacturer’s service documentation to safely implement repairs and other service activities
- Assists in troubleshooting, inspecting, and testing equipment to determine course of action
- Performs repairs by replacing defective components and using appropriate tools and measuring instruments
- Gain specialized knowledge and training to perform system calibrations within area of learned expertise
- Tests and calibrates equipment at regular or required intervals to maintain operational efficiency and manufacturer’s operational specifications
- Operates specialized test equipment as necessary to conduct analysis and perform simple repairs
- Coordinates with supervisor, Field Service Engineers, and equipment operators to resolve equipment related issues
- Complies with policies, procedures, guidelines, and regulatory requirements per ISO 13485:2016 standards and the Company's Quality Management System
- Performs other duties as assigned
POSITION REQUIREMENTS
A cover letter and resume are required to apply for this position.
Education/Experience:
- High school diploma or General Education Degree (GED) required
- 2 or 4-year college degree in Biomedical or electronics preferred or equivalent in experience
- Working toward certification and training in one or more Imaging modalities is desired
Other Qualifications:
- Proficiency with Microsoft Office required; experience using Enterprise Resource Planning (ERP) software a plus
Excellent communication skills (written and verbal) are essential - - must be able to convey information by phone, email, and in-person; and effectively communicate in one-on-one and small group situations, which may include other employees, customers, and/or vendors
- Ability to resolve problems quickly involving multiple variables
- Goal oriented; ability to work in a fast-paced environment while juggling multiple projects/tasks required
- Must be willing and able to travel by all modes of transportation and have a valid drivers license and Motor Vehicle Record meeting company requirements and guidelines
- Occasionally required to push, pull, lift, carry, or otherwise move up to 100 lbs while working with medical equipment
- Frequently required to bend, crouch, kneel, climb, balance, or otherwise maneuver body while servicing and/or inspecting medical equipment
POSITION COMPENSATION AND BENEFITS
- Flexible work schedule
- Exempt (Salaried) position
- Company-sponsored benefits, including medical, dental, life, disability, and 401k
- Flexible Paid Time Off Policy
Avante Health Solutions is committed to a respectful and purposeful work environment; this includes each team member taking responsibility for the greater good of the company and its goal to provide exceptional products and services and to create a sustainable future for the company and its employee. Each team member is expected to strive for excellence in all aspects of their work, as well as actively engage in productive work.
Avante Health Solutions is an Equal Opportunity Employer; we proudly promote a diverse workforce and do not discriminate. We encourage all employees and applicants who meet the position requirements to apply for advancement within the organization regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Harassment or inappropriate behavior of any kind is not tolerated and could be grounds for termination.
If assistance or accommodation due to a disability is needed, please discuss it with the hiring manager.
