Inside Applications Specialist

Brivo Systems - Bethesda, MD (30+ days ago)

We are looking for an Inside Applications Specialist to provide support to our Inside Sales Team on interactions with our customers and partners by providing technical knowledge of security system design and the Brivo unified security platform. If you are passionate about building relationships with internal and external clients and are eager solving challenges we want to hear from you.

Your Role

  • Become a key sales/technical advisor and product advocate/expert
  • Assists internal teams with higher level technical design (Biometrics, Wireless locks, etc.)
  • Represent the company and product to customers and partners
  • Assist in coordination of customer projects and ensure project design meets customer needs
  • Establish and maintain strong relationships throughout the sales cycle with customers, partners, consultants and technical buyers and answer detailed platform questions
  • Provide product demonstrations and ongoing training to the sales teams
  • Ensure all in-house demo accounts are updated and kept error free and ensuring demo equipment is kept up to date
  • Provide secondary support to our Field Applications Specialists and the Field Sales Team.
  • Convey customer requirements to product management and assist in evaluating new technologies and building new product rollouts.

Minimum Qualifications

  • Experience in physical security systems, including access control and video
  • Experience with Applications Programming Interfaces (APIs) or the willingness to learn is desired
  • Analytical abilities leading to creative solutions
  • Excellent time management skills
  • Good knowledge of technology in general including, computers, software and networks
  • Excellent verbal and written communication skills
  • AA/BS in Engineering, Technical Field, or equivalent successful experience in a similar security industry role

About Brivo

Brivo is the original innovator of cloud-based physical security solutions for commercial buildings. Currently serving over ten million users, Brivo offers a unified security platform including access control, mobile credentials, mobile administration, video surveillance, identity federation, visitor management, and elevator control. As a SaaS company, Brivo also offers a complete API platform service that empowers partners to build custom integrations and vertical market offerings. Our mission is to make the world a safer place by providing a subscription-based service for securing buildings using reliable, convenient, scalable, cyber-hardened technology.

What’s it like to work at Brivo

Unlimited PTO

Casual and open work space

Flexible work schedules

Motivated coworkers in a collaborative and entrepreneurial environment

Fun team environment with games, potlucks, parties and happy hours

Agile/scrum development

Company sponsored team outings

Relevant Links

Brivo is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Disabled

Job Type: Full-time


  • Bachelor's


  • Bethesda, MD

Required work authorization:

  • United States