Applications will be accepted starting Monday, August 10, 2020, 8:00 a.m., PT through Friday, August 14, 2020, 5:00 p.m., PT.
TYPE OF RECRUITMENT:
Open Competitive Job Opportunity
APPLICANTS MUST MEET THE SELECTION REQUIREMENTS BY THE LAST DATE OF FILING.
Direct a section responsible for managing large scale projects focus on implementing projects that cut across, policy, technology and data analytics. These projects cut across multiple sections, have state and federal government implications and serve millions of Los Angeles County residents.
Positions allocable to this management-level class are typically located in the central administrative office of line departments and report to a higher-level manager. Incumbents are responsible for directing, through subordinate, professional administrative supervisors, a section composed of multiple units responsible for providing professional administrative services in such areas as human resources, budget, finance, contracts and other closely related administrative functional areas. Assignments require the use of care and discretion in the handling of confidential and sensitive information used to either make decisions which significantly impact departmental programs and administrative operations, or support decisions made by higher-level management.
Candidate must demonstrate that they are knowledgeable in Program Project Management technology and methodology (not IT or Construction). Candidate must demonstrate that they are strategic thinkers, possess excellent management skills, can timely identify and mitigate risks, has the analytical skills require to seek and analyze data, can problem solve and generate solutions.
Candidate will be responsible for directing or supporting projects that align with DPSS strategic vision and mission, have significant budgetary impacts, impact a significant number of customers, have major federal or state implications or are Board priorities.
Candidate must have the ability to make decisions based on multiple and sometimes ambiguous or conflicting guidelines that require considerable interpretation, the planning of all phases of assignments, as well as the development of some new methods to complete work. Candidate must be able to identify interdependencies between projects, provide cross corrections strategies, if needed, and provide the managers with the guidance and tools needed to keep a project on track.
Work requires the use of many different and unrelated processes and methods, as well as a great depth of analysis to identify the nature and extent of problems, develop new methods, and deal with many variables including some that are unclear or conflicting. Work requires the ability to highlight projects that need management support or additional resources, or projects that are at risk of not meeting expectations. Work also requires strong communications with sections, other County departments, and State partners.
Completed work affects a wide range of departmental programs and/or administrative activities, influence internal or external operations, or impacts many people.
Contacts and Purpose of Contacts:
Contacts at this level include influential individuals within and outside of the department such as executive-level managers, senior-level managers, and high-level staff, as well as professionals from other organizations, such as contractors or attorneys. Contacts are made for the purpose of influencing these individuals on matters of considerable importance.
These positions differ from those belonging to the lower-level Administrative Services Manager II class in that positions within the latter class are responsible for supervising a unit of lower-level analysts performing a full range of difficult to complex analytical assignments, while positions within the Administrative Services Manager III class are responsible for managing, through subordinate supervisors, an administrative services section composed of multiple units.
Essential Job Functions
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Directs administrative professional and technical staff in Project Management Office (PMO).
Oversees the training and development of the departmental workforce in process improvement and Project Management methodologies.
Oversees the monitoring, tracking and identification of potential risks of all departmental high priority, legislative, legal and Department Head initiated projects.
Directs and facilitates high priority, legislative, legal and Department Head initiated projects ensuring they are aligned with the department's strategic objectives.
Maintains process standards by providing a framework to establish standard performance measures based on organizational goals and objectives and providing tools and procedures to achieve the department's mission and vision.
Implements initiatives inter-departmentally and other counties to adopt and implement best practices in process improvement and project management methodologies.
Acts as a liaison to the executive team by being a liaison on "at risk" projects by ensuring issues, risks, or interdependencies are monitored, pulling key stakeholders together to address, and/or elevating to Executive Management for resolution.
Makes recommendations on projects and ensuring all PMO-tracked projects are aligned with the department's business objectives and the strategic plan.
Coordinates and oversees the daily activities within the section, i.e. reports, ensuring meetings are scheduled, performance evaluations etc.
Advises Administrative Services Managers on establishing performance standards and professional development goals for the section.
Directs the PMO team to enhance and create tracking and measurement tools.
Two years of bona-fide supervisory experience* over a unit of analyst performing assignments within on or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field - AND - three additional years of experience at the level of a journey analyst** or higher in performing project management activities that include initiating, planning, executing, monitoring & controlling projects.
A Bachelor's Degree from an accredited college or university in Project Management, Business Administration, Public Administration, Geographical Information Systems (GIS), Organizational Leadership or a discipline related to the core business function of the department - AND - four years of experience at the level of a journey analyst** or higher in performing project management activities that include initiating, planning, executing, monitoring & controlling projects.
- Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluation employee performance, participating in interviewing and selecting new staff, and performance management.
**In the County of Los Angeles, Journey-level analyst work involves the independent performance of work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, budget, finance, contracts and other closely-related, sensitive and confidential administrative functional areas. Acceptable classes are, but may not be limited to Administrative Services Manager I; Senior Departmental Personnel Technician; Senior Regional Planner; Assistant Staff Analyst, Health Services; or Senior Contract Program Auditor.
ENDORSEMENT OF COUNTY QUALIFICATIONS:
Employees who wish to qualify using experience gained in County classifications not listed above must provide verification of qualifying out-of-class experience by providing official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study with CEO Classification with your application at the time of filing or within ten (10) calendar days from application submission. Employees do not need to submit such verification if they hold or have held one of the positions listed above.
***In order to qualify under Option 2, you MUST include a legible copy of the official diploma, official transcript, or a certificate of completion with your application or within ten (10) calendar days from application submission. Official transcript and official letter are defined as transcript or letter that bears the college seal and states “official and/or copy” issued by the school’s Registrar Office. A printout of the transcript from the school’s website is NOT considered official and will not be accepted which may result in your application being rejected. An evaluation report of a transcript is defined as a report issued by an academic credential evaluation agency recognized by the NACES or the AICE of the United States. A transcript submitted that is expressed in a language other than English will NOT be accepted and may result in your application being rejected.
Innovation and Creativity; External Awareness; Flexibility/Adaptability; Resilience; Strategic Thinking; Vision. Leading People: Conflict Management; Developing Others; Promoting a Diverse Workforce; Teambuilding/Collaboration; Promoting an Accountable Workforce. Achieving Results: Customer Service; Decisiveness; Integrity/Honesty; Planning and Evaluation. Operational Acumen: Fiscal Responsibility; Workforce Development; Operational Improvement. Building Partnerships: Influencing/Negotiating; Networking; Political Acumen. Fundamental Competencies: Active Listening; Reasoning/Critical thinking; Oral Communication; Written Communication. Technical Credibility: Specialized Job Knowledge; Supervisory/Management Knowledge.
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Physical Class II - Light.:
Light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable walking may be involved.
Certification from the Project Management Institute (PMI) as a Project Management Professional (PMP).
A Master's Degree from an accredited college or university in Project Management, Business Administration, Public Administration, Geographical Information Systems (GIS), Organizational Leadership or a discipline related to the core business function of the department.
Ability to interact with diverse technical and non-technical groups, spanning all organizational levels
Ability to manage changing priorities and mitigate risks within a highly dynamic environment.
EXAMINATION CONTENT:This examination will consist of two (2) parts:
A qualifying Project Management multiple-choice test assessing the following:
Project Communications Management
Project Cost Management
Project Human Resources Management
Project Management Characteristics
Project Management Methodologies
Project Procurement Management
Project Quality Management
Project Risk Management
Project Scope Management
Project Stakeholder Management
Project Time Management
Applicants must pass PART 1 to proceed to PART 2.
Part 2: A multiple-choice test weighted 100%, covering:
General Problem-Solving Skills
Willingness to Learn
Sharing Knowledge and Guidance
Generating New Ideas
Using Time Efficiently
Working to High Quality Standards
Adapting to Change
Applicants must meet the Selection Requirements, pass Part 1 and achieve a passing score of 70% or higher on Part 2 to be added onto the list of eligible candidates.
Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add AlexanderJavaherdashti@dpss.lacounty.gov and firstname.lastname@example.org and the domain dpss.lacounty.gov to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence.
Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or re-scheduling of a test component.
Notice of Non-acceptance and Final Result letters will be sent via E-mail or USPS, depending on your chosen method of contact in the supplemental questionnaire. Test scores cannot be given over the phone.
STANDARDIZED MULTIPLE-CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19
TRANSFER OF SCORES:
Applicants who have taken identical test part(s) for this or any other exam within the last 12 months will have their test responses for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your application, your test responses may be transferred to the new examination and you may not be allowed to retake any identical test part(s) for at least twelve (12) months. Depending on the new examination content, your transferred test responses may not result in the same score.
Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary.
An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section.
Additional practice tests are available at https://www.shldirect.com/practice_tests.html.
Candidates receiving a passing score in the examination will be placed on a list of eligible candidates for a period of twelve (12) months. As a result of a validation study conducted in accordance with Civil Service Rule 11.01 (D), successful candidates shall be assembled into separate groups as follows:
89% - 100%
77% - 88%
70% - 76%
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
The resulting eligible list will be used to fill vacancies in the Department of Public Social Services offices located throughout Los Angeles County.
PASSING THIS EXAMINATION AND BEING PLACED ON THE ELIGIBLE LIST DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT
APPLICATION AND FILING INFORMATION:
Applications must be filed online only. We must receive your application by 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty.
Applicants must submit all applicable documents (VOEL, diplomas, official transcripts, certificates, etc.) during application submission. All documents must be clear and legible. Although resumes can be uploaded as attachments to the application, resumes cannot be accepted in lieu of completing the online application.
Documents not submitted with the application may be emailed to ExamsUnit@dpss.lacounty.gov, but must be received within ten (10) calendar days of filing. All emails must clearly identify the applicant's name and the subject line must include the exam name Administrative Services Manager III (Project Management) and exam number 41004A.
Acceptance of your application depends on whether you clearly show that you meet the Selection Requirement. Fill out the online application completely and correctly in order to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, description of work performed. Utilizing verbiage from the Class Specification and Selection Requirement will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and disqualification. All information supplied is subject to verification. APPLICATIONS MAY BE REJECTED AT ANY STAGE OF THE SELECTION PROCESS. Falsification of any information may result in disqualification or rescission of appointment.
PLEASE REVIEW YOUR APPLICATION CAREFULLY AND COMPLETELY PRIOR TO CLICKING THE "SUBMIT" BUTTON
Please note that all information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.
FALSIFICATION of any information may result in DISQUALIFICATION.
Utilizing VERBIAGE from the Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED
SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes.
Federal law requires that all employed persons have a Social Security Number.
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
NO SHARING OF USER ID AND PASSWORD:
All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record and is subject to disqualification for this examination.
Questions regarding this posting may be emailed, with exam name Administrative Services Manager III (Project Management) and exam number 41004A in the subject line, to ExamsUnit@dpss.lacounty.gov
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