syncreon is looking for an Operations Supervisor to join our facility in Redford, Michigan. Be a part of our dynamic team to support and provide leadership to our plant.
Supervise,train and provide direction for employees.
Proactively audit and coordinate established procedures, systems and standards for overall management of on-site operations.
Implement new policies, procedures and process improvements for all areas to ensure financial viability of the organization.
Provides expertise and techniques for root cause analysis as a result of service failures.
Responsible for payroll validation & approval in a timely manner (Ceridan Time & Attendance).
Compliance with local, state and federal laws as well as Department of Transportation regulations.
Establish and maintain training and education programs insuring continual development of operations staff.
Participate in weekly operation meetings, informing various staff and management of current condition of projects, current business outlook, future business outlook, safety updates and any new HR policies.
Solicit participation and assistance of various staff and client personnel in problem resolution while maintaining customer goodwill.
Create a positive work environment resulting in a highly motivated operational staff adhering to the highest standards of integrity and business ethics.
Administer and control Progressive Corrective Actions of staff members.
Daily communication of labor management to ensure proper customer support.
Proper utilization/productivity by maintaining a pulse of daily activity, proper assignment of activity due to business shifts, balance of workload within/across teams, while minimizing over-time.
Management of KPI data validation, LRC/CAR and trend non-conformance.
Other duties as assigned.
5 years of direct experience working in a logistics environment. Ideal candidate will have knowledge/previous exposure in a 3PL environment.
Must have 2+ years of increasing leadership and supervisory responsibilities.
Strong working SAP knowledge required.
Intermediate to Advanced MS Office skills (Excel, Outlook, PowerPoint, Word).
Experience in a high volume, multi-seasonal environment; Must be able to work weekends, late evenings, and overtime during the peak season.
Excellent communication and organizational skills with emphasis on customer service.
Strong problem solving skills and ability to react quickly to resolve problems.
Self-motivated, positive attitude, high-energy individual who can multitask well.
Ability to work both independently and collaboratively others toward mutual objectives and able to influence across non-direct reports on cross functional teams.
Continuous improvement mindset; working knowledge of Six Sigma standards and processes.
Bachelor’s degree preferred.