Richmond Metropolitan Transportation Authority, the organization that operates metropolitan Richmond toll facilities and Main Street Station, is recruiting for its Toll Systems & Information Technology Manager. This position reports directly to the Chief Executive Officer. This position is responsible for managing the daily operations and staff of the highly complex toll maintenance and information technology departments. General responsibilities include: management and oversight of the toll system maintenance administration, business information systems, information security systems, and networking and communications systems; management of staffing levels and disciplines, and leveraging contractor resources to build and maintain a successful and efficient technical team; developing and implementing technology strategy and programs that will elevate RMTA's technology capabilities and organization performance management; overseeing and directing projects, resources and budgets; collaborating with executive staff to set technology policies, priorities and agendas. Must have the ability to evaluate, design and implement information systems, communication systems and support procedures; manage budgets, costs, schedules and technical details for complex technology projects; hands-on experience developing business continuity and disaster recovery plans; hands-on experience and knowledge of VPN, TCP/IP and IPSEC protocols; strong knowledge of IT security concepts and experience managing various intrusion detection/prevention systems in a multilayer approach; maintain confidentiality; provide consistently high quality customer service, OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Minimum Qualifications Bachelor's degree in information systems, computer science or a related technical discipline; MCSA certification required; Cisco CCNA certification, Comptia Security+ certification or Comptia CASP certification preferred; hands-on experience maintaining Exchange/Office 360, Windows Server 2008, 2012 and 2016; experience with Microsoft Dynamics GP and Cisco networking infrastructure maintenance; minimum of five (5) years of supervisory experience in a technical field; Ability to successfully perform each essential function and duty. Must be able to work flexible hours and overtime as required. Must be available by phone 24 hours a day, 7 days a week (unless on approved leave) for IT and network issues deemed serious by executive staff. Must possess a valid Virginia driver's license and satisfactory driving record.
Preferred Qualifications Experience implementing electronic toll collection systems is a plus.
Special Requirements For complete details, please see RMTA website: www.rmtaonline.org