Technical Customer Relationship Manager

SAIC - Huntsville, AL4.0

Full-time
SAIC currently has a job opening for a Technical Customer Relationship Manager in Huntsville, AL on the NICS Program. The candidate will be responsible for supporting the Center Services Delivery Director in the management, planning, coordination and reporting of resources and actions taken by the organization to perform projects/tasks to meet customer requirements. Technical job responsibilities include coordinating with teams that provide design, engineering, configuration, testing, and documentation of network architectures and configurations including routers, switches, VPNs, firewalls, wireless solutions, network management tools, telephone, radio services, cable plant, video distribution and video conference rooms as well as other information technology products. In addition, budget and resource management experience is required. The successful individual must possess strong verbal and written communication skills and be able to communicate and work effectively with senior NASA and contractor managers

Qualifications

Required:
BS/BA Degree (4 years experience in lieu of degree)
5 years experience experience managing or supporting Information BS Technology (IT) projects or tasks, preferably Network or Telecommunications related, for a Government customer, preferably NASA
Experience managing or supporting Information BS Technology (IT) projects or tasks, preferably Network or Telecommunications related, for a Government customer, preferably NASA.
Individual must possess strong verbal and written communication skills and be able to communicate and work effectively with senior NASA and contractor managers
Working knowledge of LAN, WAN, Video/Voice Teleconferencing and IT Security services, as well as engineering and operations support model.

Desired:
PMP, ITIL Foundation and Intermediate (either Lifecycle or Capability area). Experience with NASA 7120 Project Management approach is also desired.

Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability