Enrollment & Billing Technician II

CareFirst BlueCross BlueShield - Owings Mills, MD

Resp & Qualifications

Under the direction of the Manager or Supervisor, the essential duties and responsibilities include, but are not limited to, the following:

Resolves enrollment errors and subsidy payment discrepancy reports in accordance with corporate and ACA guidelines. Enrolls/ Disenrolls/ Corrects member policies in accordance with all related SOPs. Advanced knowledge of enrollment, billing and ACA reconciliation practices required.
Performs all basic billing, policy-level, and group account reconciliation. Resolves billing/enrollment aspects of customer inquiries requiring some knowledge of claims systems. If assigned to section service functions, handles phone and written inquiries from exchanges, third parties, and service related to enrollment & billing.
Other duties as assigned.

Required: High School degree plus 2-3 years enrollment & billing, service, or claims experience for internal hires, and 3-5 years of enrollment & billing, service, or claims experience for external hires.

Abilities/Skills: Thorough knowledge of enrollment, billing, and reconciliation in a fast paced, demanding environment. Systems knowledge of Facets or other core enrollment processing software, automated workflows, SharePoint, and Microsoft Office required. Must possess excellent oral and written communication skills, mathematical, PC literacy, keyboard, and problem-solving skills. Can handle multiple and shifting priorities.

Preferred: 2 years college in applicable field. Previous experience working with electronic enrollment or claims processing in the healthcare industry.



Department: EAB Reconciliation

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Closing Date

Please apply before: 10/15/2019

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

The physical demands described here are representative of those that must be met by an employee to perform the essential duties and responsibilities of the position successfully. Requirements may be modified to accommodate individuals with disabilities.

The employee is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The employee must frequently talk and hear. Weights of up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship