Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Supervises (3) NL -4 Housekeeper Leaders, (10) NA-3 Housekeepers, and (2) NA-3 Laundry
Custodians in performance of work at 4 buildings across MCB Quantico. Supervises employees to include: assigning and distributing work, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, completing performance reviews and approving time & attendance, training employees, awards and discipline as necessary. Interviews applicants and makes selections of new employees. Keeps abreast of actively supporting the principles of the EEO program, and prevention of sexual harassment. Must be alert to alcohol abuse, and take appropriate action. In times of base closure, position is considered essential personnel critical to the continuation of the operational functions.
Ensures room status is kept updated in Hotel Management System. Coordinates with maintenance and front desk staff on room status and problems that may develop in guest rooms.
Inspects completed work to ensure high quality of results. Responsible for ensuring supplies are available; maintains inventory, reorder points and submits request to restock items. Ensures cleaning equipment is maintained and available for use by subordinates. Ensures delivery of fresh linen and supplies to 4 locations. Coordinates with maintenance staff when problem develop in the guest rooms.
Coordinates with management regarding interior design of guest rooms. Assists with purchasing of linens, furniture's, artwork, flower arrangements, carpet and other necessities for guest.
May perform Housekeeper duties as required to include:
making beds, changing sheets, towels, and other linens; thoroughly cleaning guest rooms to include dusting, waxing and polishing furniture; sweeping floors, vacuuming and shampooing rugs; emptying ashtrays and wastebaskets, and sanitizing lavatories. May use a ladder, wash walls and windows, dust drapes and blinds; tum mattresses, sanitize all fixtures and bedding with disinfectant, and service each room daily with soap, cups, coffee, etc. Reports missing or broken articles. Occasionally scrubs, strips, waxes, and polishes floors using heavy (industrial-type) powered scrubbers and buffers. May wash and replace venetian blinds, ceiling fixtures and move heavy furniture.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Develops and ensures implementation of an activity safety program in accordance with the Base Safety Program. Conducts safety meetings. Advises employees of available safety regulations, instructions, materials and equipment. Promptly reports workplace accidents to the Human Resources Office. Ensures safety training is provided to employees. Complies with OSHA standards and takes action to correct unsafe or unhealthy working conditions. Ensures employees understand safety infractions that can result in disciplinary actions, and follows through with appropriate action. Ensures minimal loss of duty by complying with ''Return To Work" program initiatives, and following up on employee well being.
25% or less - Varies
Job family (Series)
3566 Custodial Working
Conditions of Employment
See Duties and Qualifications
Skills and Knowledge:
High school graduate preferred. Two to three years related experience with one year supervisory experience. Must possess a valid Virginia driver's license. Basic knowledge of computer operation. Knowledge of proper care and maintenance of carpets and furniture. Ability to handle and control heavy powered equipment. Knowledge of proper uses of a variety of special cleaning and sanitizing solutions and ability to remove different kinds of stains from a wide variety of surfaces. Ability to read and understand directions on labels and printed instructions. Knowledge of proper procedures to safely perform work. Skill to supervise employees in the accomplishment of work.
Supervisor provides general direction on common and recurring duties and incumbent performs these duties independently. Specific and detailed instructions are provided on new or complex assignments. Work is spot checked to adherence to instructions, completeness, quantity and quality.
Work requires constant standing, bending, stooping, reaching and lifting of objects. Climbs ladders and operates industrial equipment. Lifts and carries objects up to 45 lbs independently and objects over 45lbs with assistance.
Work is normally performed indoors under normal conditions. Exposed to vibration from heavy equipment, strong odors and skin irritations from strong cleaning solutions. ·
Performs other related duties as assigned.
Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
- Education/certification certificate(s), if applicable.
- If prior military, DD214 Member Copy
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
MARIJUANA IS A SCHEDULE 1 DRUG UNDER THE CONTROLLED SUBSTANCES ACT AND THEREFORE USE OF MARIJUANA IS ILLEGAL UNDER FEDERAL LAW REGARDLESS OF STATE LAWS. A POSITIVE DRUG TEST RESULT FOR MARIJUANA (OR ANY OTHER DRUG TESTED FOR) WILL RESULT IN WITHDRAWAL OF THE TENTATIVE JOB OFFER AND INELIGIBILITY TO APPLY FOR A POSITION WITHIN THE DEPARTMENT OF DEFENSE FOR 6 MONTHS FROM THE DATE OF THE DRUG TEST.
APPLICANTS MAY NOT BE EMPLOYED IN THE CHAIN OF COMMAND OF THEIR RELATIVE.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with “TA” stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTE
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Background checks and security clearance
Drug test required
Varies - Review "OTHER INFORMATION"
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
- Stability of Federal Civilian Service
- People with passion for doing work that matters
- Quality of Work Life Balance
- Competitive Pay
- Comprehensive Benefit Packages
- Marine Corps Exchange and Base Facility Privileges
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
This job is open to
U.S. citizens, nationals or those who owe allegiance to the U.S.
Clarification from the agency
Open to Public