IT Associate

Gwinnett County - Gwinnett County, GA3.9

Part-time$21 - $29 an hour
Skills
$21.00 - $28.57 Per Hour
Up to 1508 hours annually/29 hours per week

Salary will be based on qualifications and experience.
Department Information: The Department of Information Technology Services consists of five Divisions: Business Strategic Services, Enterprise Applications/Development, Infrastructure/Operations, Information Security and Fiscal Management Office & Administration.

The Enterprise Applications/Development Division has overall responsibility for the development, maintenance and support of the core business systems supporting Gwinnett County Government.

Business Solutions – Software support and maintenance for various applications such as document management, fleet maintenance, tax appraisal & billing, and database administration.
ERP Solutions – Provides development, maintenance and support activities for all SAP based business applications.
Land Information Solutions – Development and support of appropriate data sets and applications to support mapping services for Gwinnett County.
Public Safety Solutions – Software support and maintenance for various applications related to court and law enforcement functions.
Web Solutions – Development and support of internet and intranet applications.

Position Description:
  • This position applies proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues in order to maximize the benefit of IT systems investments. This position will handle the day-to-day administration of such systems and work with the user community to maximize their ability to utilize all functionality. The Part Time IT Associate may be required to provide project management and ensure that the business and technical architecture of the systems supported matches the customer requirements. The Part Time Associate may provide assistance in technical leadership across the organization, from strategic decision making to project planning and execution. This position applies proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues in order to maximize the benefit of IT systems investments. This position will also be responsible for preparing and analyzing a variety of system reports. They will create detailed analytical reports from application databases to evaluate statistical significance.
  • Minimum Qualifications:
Three (3) years of progressively responsible, systems administration experience in a large scale Information Technology environment; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Candidates are required to obtain one or more of the following certifications: GCIC Security and Integrity certification; GCIC Inquiry level certification
Requires 24/7 on call support on a rotation schedule.
Requires experience managing day-to-day operations of large systems such as the ones listed above where the user base is larger than 1200 users.
Required Experience with SQL Server Management Studio, SQL Server Reporting Services and Visual Studio.
Proficient writing T-SQL queries in SSMS to evaluate and investigate application issues.
Proficient creating and modifying reports in Visual Studio and SSRS Report Builder.
Preferred experience with report writing in Crystal Reports.
Preferred experience in systems administration of Tiburon line of software products to include: Command CAD, Law Records, Copperfire Field Reporting, and Fire Records.
Preferred experience in a large Public Safety environment where management of life-critical systems exists. Must also have experience in a 24/7/365 system up-time requirement.
Preferred experience providing direction and training to users at various levels of expertise to increase their knowledge and abilities to utilize systems supported.
Preferred experience in systems administration on Web Based applications.
Experience with project life cycle and project management principles.
Experience producing and distributing both technical documentation and user-level documentation.
Valid Driver's License from state of residency.

BACKGROUND CHECK REQUIRED
Due to the nature of this position and access to Public Safety systems and facilities, an extensive background check is required for employment. The background check includes fingerprinting, motor vehicle and criminal histories.

Please attach a resume that details your work history and experience.