Enterprise Installation and Repair Tech - Commercial
About Ezee Fiber
At Ezee Fiber, we’re dedicated to providing innovative and reliable fiber optic solutions that enhance connectivity and communication. Our brand stands for excellence, cutting-edge technology, and exceptional customer service. We pride ourselves on a collaborative and dynamic work environment where creativity and technical expertise drive our success.
Job Summary: The Commercial Fiber Technician is responsible for installing, maintaining, and repairing fiber optic cables and related equipment for commercial clients. This role involves working with various fiber optic technologies to ensure reliable and high-speed connectivity for businesses. The technician must adhere to industry standards and safety protocols while delivering excellent customer service.
Key Responsibilities:
- Installation and Setup:
- Install and configure fiber optic cables, connectors, and related equipment.
- Perform site surveys to determine optimal fiber optic cable routing.
- Splice and terminate fiber optic cables as required.
- Maintenance and Repair:
- Conduct regular maintenance checks and troubleshoot fiber optic networks.
- Repair damaged fiber optic cables and connectors.
- Test and validate fiber optic installations using specialized tools and equipment.
- Customer Service:
- Interact with clients to understand their fiber optic network needs.
- Provide technical support and resolve customer issues promptly.
- Educate clients on the proper use and maintenance of fiber optic systems.
- Documentation:
- Maintain accurate records of installations, repairs, and maintenance activities.
- Document network configurations and changes for future reference.
- Prepare reports on network performance and service issues.
- Safety and Compliance:
- Follow all safety guidelines and procedures during installations and repairs.
- Ensure compliance with local, state, and federal regulations.
- Stay updated on industry standards and best practices.
- Team Collaboration:
- Work closely with other technicians, engineers, and project managers.
- Participate in training sessions to enhance skills and knowledge.
- Provide guidance and support to junior technicians as needed.
Qualifications:
- Education: High school diploma or equivalent; technical certification in fiber optics preferred.
- Experience: Minimum of 2 years of experience in fiber optic installation and maintenance, preferably in a commercial setting.
- Skills:
- Proficiency in using fiber optic testing, e.g. OTDR, and splicing equipment
- Strong troubleshooting and problem-solving abilities.
- Excellent communication and customer service skills.
- Ability to read and interpret technical drawings and schematics.
- Physical Requirements:
- Ability to lift and carry heavy equipment.
- Comfortable working in various environments, including confined spaces and at heights.
- Willingness to work flexible hours, including evenings and weekends, as needed.
Certifications:
- Relevant industry certifications (e.g., FOA CFOT, ETA Fiber Optics Installer) are a plus.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Retirement plan
- Paid time off and holidays
- Professional development opportunities
Application Process: Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to EzeeFiber.com
Ezee Fiber is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.