Retail Associate Licensed Relationship Banker

Citizens Bank - Philadelphia, PA3.5


Are you looking to jumpstart a rewarding career in banking but aren’t sure how to get started?

Discover an exciting opportunity to take your career to the next level as part of our Associate Licensed Relationship Banker program. This is a unique opportunity for customer focused professionals looking to secure the licenses needed for our Licensed Relationship Banker career. As part of this program, you will develop your skills and obtain licensing to help customers save, spend, borrow and plan for retirement.

As an Associate Licensed Relationship Banker, you will be developing in the role of a banker while studying for the required licenses. Once licensed with your Series 6, 63, Life and Health licenses, you will move to the Licensed Relationship Banker role and have dual responsibilities in both banking and investments.

A Day in the Life of an Associate Licensed Relationship Banker
Work closely with new and existing customers to understand their financial needs and deepen relationships
Provide recommendations and assist customers with a wide-array of financial solutions to help them save, spend, borrow and plan for retirement
Leverage problem-solving and strong communication skills to resolve customer issues
Collaborate with branch colleagues and partners to support and refer customers with more complex financial needs
Ensure compliance with all financial policies, procedures and regulatory requirements
Achieve outstanding performance by going above and beyond for customers each day
Be the face of Citizens Bank, presenting a professional, friendly and helpful appearance with every interaction
Take part in our Paid Study Program to obtain Series 6, 63, Life and Health licenses needed to advance to the Licensed Relationship Banker role
What can we offer you?
Ongoing support and guidance such as on-the-job learning, hands-on experience and mentorship
Paid study time, study materials and a testing window to secure your Series 6, 63, Life and Health licenses as part of the program
Strong recognition and incentive plans to accelerate you earning potential based on your achievements
Opportunities to develop your career and grow into new roles, such as a Licensed Relationship Banker, Premier Relationship Manager, Branch Manager or Financial Consultant
Training, strategies and tools to support your personal growth and the development of strong customer relationships
Collaborative workforce committed to supporting your ideas and feedback and accelerating your potential
Team atmosphere of diverse professionals committed to making an impact as an organization
Opportunities to volunteer and give back to our local communities
Exceptional benefits such as Medical & Dental, along with a 401K with corporate match


What qualifications are we looking for?
College degree in business related field or in lieu of education a High School degree or GED with 2 years of customer service experience.
You are required to obtain all required licenses as part of our Paid Study Program. Licenses must be obtained in the following order: Series 6 license; Series 63 license; Life/Health Insurance licenses
Ability to effectively engage with customers and identify needs to enhance the customer relationship
Exceptional listening and communication skills, ability to present features and benefits of products and services to customers with differing needs
Ability to problem solve and provide solutions to customer issues
A track record of working effectively in a team environment and building solid relationships with teammates, business partners and specialists through collaboration
Self-motivated, confident, and ability to multitask effectively
Willingness to work branch hours, which can include weekends and evenings
If selected, candidates must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the Nationwide Mortgage Licensing System (NMLS).
Hours and Work Schedule
Hours per Week: 40
Work Schedule: Varies with branch needs and may include Saturdays

Be a great Citizen.
Join us today.

Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment Opportunity
It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.