Senior Manager - Network, ETS

Manhattan Associates - Atlanta, GA3.6

30+ days ago
Manhattan designs, builds and delivers market-leading Supply Chain Commerce solutions for its customers around the world. We help drive the commerce revolution with unmatched insight and unrivaled technology, connecting front-end revenue and relationships with back-end execution and efficiency—optimized on a common technology platform. This platform-based approach is enabling leading companies across the globe to get closer to their customers and achieve real-world results.


Manhattan Associates is looking for a talented and energetic senior-level networking engineer with management or team lead experience. As one of the primary engineers supporting Manhattan Associates’ global data network in over 11 locations, this role will be part of Manhattan Associates’ worldwide Network and Telecom team, driving the design, deployment, monitoring and support of our Cisco and Checkpoint network and unified communications devices.


10+ years of experience in Information Technology
7+ years of experience supporting a Cisco networking environment, CCIE preferred. Preference will be given to individuals who have worked in a design or architectural role.
5 – 7 years of experience deploying and maintaining IPSEC and SSL VPNs, GRE tunnels, etc.
5 – 7 years of experience configuring and maintaining Checkpoint, ASA, and/or other layer 7 firewalls
3 – 5 years of experience with Network Access Control technologies including 802.1x, Microsoft NAP, Cisco NAC, and/or Symantec SNAC
3 – 5 years of team lead experience in networking

A Bachelors Degree in Computer Science, Engineering or a related discipline.
Principal Duties and Responsibilities .

Leading network data and security architecture design, growth discussions and initiatives
Managing senior security and network personnel on complex global issues
Ability to design solutions to optimize performance for data centers or a mobile workforce
Participating in worldwide VoIP architecture design, growth discussions and initiatives
Support of Manhattan Associates’ global network and voice environments (including firewalls, vpn devices, switches, routers and WAN optimization appliances) from layer 1 through 7, using ticketing systems to track progress
Providing after hours, on-call and escalation support of Manhattan Associates’ 24x7 networking and voice environment, including system outages and incident response
Managing vendor relationships to optimize support processes
Working closely with colleagues globally on design and support issues

Proven self-starter, able to work independently to support a dedicated customer base
Ability to design and troubleshoot enterprise network architectures that include switching, routing, MPLS, EIGRP, OSPF, BGP, LAN/WAN/WLAN, TCP/IP v4 and v6, and Cisco IOS QoS features
Knowledge of VoIP signaling protocols and SIP initiatives and voice codec optimization/implementation
Strong troubleshooting skills for a multi-vendor network environment
Knowledge of MRTG and other monitoring tools
Some travel required
Solid interpersonal communication skills and ability to work well within a team
Manhattan Associates is at the forefront of the most innovative technologies, in a business casual environment that provides plenty of opportunity for growth. We pride ourselves on promoting a culture that encourages open minds, fosters superior communication and creates new possibilities. Manhattan Associates is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan Associates to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.