House Attendant

Mystic Marriott Hotel & Spa - Groton, CT (30+ days ago)4.1


**Opportunity: House Person**

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

**Potential Career Path**

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

**Essential Job Functions**

  • Greet and acknowledge guests in a courteous and friendly manner.
  • Inspect assigned areas and perform cleaning tasks accordingly.
  • Collect trash from the service landings and dispose of in outside trash dumpsters.
  • Vacuum and dust guest corridors.
  • Pick up bed and other linen from hotel floors and transport to laundry collection site.
  • Deliver clean linen to assigned sections.
  • Report maintenance issues.
  • Maintain cleanliness and organization of guest areas.
  • Respond to guest inquiries and assistance.
  • Work as a room attendant when staffing shortages occur or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program. ** **
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. ** **
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.
**Position Requirements**

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training preferred.
**Work Environment and Context**

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
  • Usage of cleaning chemicals.
**What We Believe**

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It