Office Assistant 3 (Non-Permanent)

Cascadia College - Bothell, WA4.6

Full-time$2,400 - $2,700 a month
Priority Consideration Date: January 23, 2019 by 9:00am PST

This is a non-permanent position of approximately 12-18 months, through June 2020.

Cascadia College is seeking highly motivated individuals who are interested in being part of a small, friendly community, with a faculty and staff that are dedicated to meeting the needs of our students. We are the newest college in Washington State's community and technical college system, and take great pride in our earning environment focused on diversity, equity and inclusion, as well as our focus on environmental stewardship and global awareness.

In order to submit an application packet and move forward to the Search Committee, please attach all of the following to your NEOGOV application:

Cover Letter (not to exceed two pages) that specifically addresses how applicant qualifications and experiences meet the minimum qualifications, preferred qualifications and the characteristics of the position.
Attachments from prior applications will not upload automatically to your new application. If you find that you are unable to attach your cover letter and resume, this means you are using an outdated browser that can't support the online functionalities. Please call NEOGOV Customer Support at 1-855-524-5627 for assistance.

Cascadia College is committed to creating and supporting a diverse faculty, staff and student population. Individual differences are celebrated in a community of learners focused on diversity, equity and inclusion. Cascadia does not discriminate on the basis of race, color, religion, sex/gender, sexual orientation, national origin, citizenship status, age, genetic information, marital or veteran status, or the presence of any sensory, mental or physical disability, and is prohibited from discrimination in such a manner by college policy and state and federal law.

Persons with disabilities needing assistance in the application process may make request to the Executive Director of Human Resources by calling (425) 352-8880.

Position Summary: Under the general supervision of the Assistant Director for Student Financial Services, the Office Assistant 3 will work closely with students, families, college employees and others providing accurate, and often complex, information regarding financial aid program eligibility, application process, timelines, etc. The position will also perform general clerical duties, process incoming documents, determine file completion and will perform tasks that sometimes involve interpretation of policies, procedures, and regulations in the area of financial aid.
Examples of Duties / Knowledge & Skills
Provide student-focused front counter service including answering phones, answering questions from walk-ins and ensuring that accurate information is provided to students and the general public in a courteous manner.
Understand and articulate general program eligibility requirements (how "need" is determined, criteria for various grants, Stafford loans, and Work-Study), the application process and timelines.
Maintain the confidentiality of student files and records per Family Educational Rights and Privacy Act (FERPA) guidelines.
Correspond with students in writing and e-mail regarding application status, general regulations, etc.
Process and track incoming documents (tax returns, verification forms, data sheets, appeals, etc), and enter appropriate computer codes into the financial aid system for said forms.
Maintain student filing system (create, complete, revise, correct, etc.).
Send out missing information letters and award letters.
Perform general clerical duties (filing, copying, faxing).
Disseminate and track petition forms (academic progress, dependency status, etc.).
Perform related duties as required.
Minimum qualifications & Requirements

Minimum Qualifications:
High School diploma or equivalent
Demonstrated strong interpersonal, telephone, email and communication skills
Demonstrated commitment to and interest in diversity, equity and inclusion and the ability to support a multicultural workplace and educational environment

Preferred Qualifications:
Work experience in a college's office of registration, financial aid, support services or a related function
Strong computer knowledge with the ability to navigate through Microsoft Office applications
Experience with computerized applications within the Washington State System for Community & Technical Colleges or PeopleSoft
Demonstrated strong organizational skills and ability to handle multiple tasks simultaneously and determine priorities
Ability to successfully communicate (written and orally) in another language in addition to English.
Supplemental information

Terms of Employment:
This is a full-time, temporary (up to 18 month) classified position, through approximately June 2020. This position works 40 hours per week, Monday – Friday; may include occasional evening responsibilities. The position is allocated to pay Range 31 under the Higher Education Salary Schedule. Initial salary placement is between the ranges of $2,406.00 - $2,700.00 per month. This is a represented position.

Physical Work Environment:
Sedentary Work: Involves staying in a stationary position to a significant degree. Jobs are sedentary if moving is required only occasionally and all other sedentary criteria are met. Work is primarily performed at the Cascadia College campus, in an office environment and requires standing and/or sitting and using computers for extended periods of time.

Position in this class typically require operating a computer and telephone, communicating, observing and repetitive motions.

Exerting between 10-30 pounds of force occasionally and/or a negligible amount of force frequently to transport, put, install, remove, or otherwise move objects, including the human body.

Condition of Employment:
Cascadia College maintains a drug free work and learning environment and prohibits smoking in all college buildings and state-owned vehicles. Cascadia College employees must be able to successfully work in and promote diversity, equity and inclusion in the work and educational environment.
This position has been designated as a bargaining unit position by the Washington Public Employees Association.

In recognition of the Jeanne Clery Act, information on our campus safety can be found at
  • Please note - The college does not sponsor employment-based visas*