Associate Program Manager ( Developmental Medicine)
Provides support in coordinating and executing family navigation services. The family navigator program involves physician and care provider education, early education, and telemedicine to improve care coordination for children with autism spectrum disorder and developmental delays across medically underserved areas of Tennessee.
KEY FUNCTIONS ( The responsibilities listed are a general overview. Additional duties may be assigned.)
Provide support and resources to families, physicians and community service providers
In a very timely manner, provide support and resources over the phone to individuals (families, physicians, service providers) who call the central resource phone line
Respond to emails that are received on the central resource email account
Keep accurate and up to date data on all calls and emails
Address family needs related to early screening concerns, evaluation and diagnosis, service access, engagement with educational systems, and common behavioral challenges.
Support families to increase knowledge and ability to be a self-advocate.
Build relationships with service providers at VUMC as well as in the community in order to serve as an effective liaison. Close loops between referral sources and families to create comprehensive systems of care.
Assist in investigating and collating resources for patient population
Research potential resources for individuals with autism spectrum disorder and developmental delays in underserved areas
Organize and collate resource information
Distribute resources to community service providers and physicians
Collect and appropriately document information required for deliverables
Maintain appropriate documentation required of the organization and funding sources
Support patient appointments
Ensure that the appropriate equipment is available, set up, and in working order for appointments
Collect insurance information as needed for appropriate billing
Document information in medical records
Provide administrative support to psychologists during patient visits
Provide general administrative support for the office
a. Reserve rooms, parking spaces, etc. for meetings+
b. General office responsibilities such as faxing, copying, completing errands
- Bachelor's Degree (or equivalent experience) and < 1 years experience
*** P referably a degree in early childhood education, special education, social work, psychology, or other helping profession, 1 year of experience preferred but not required
Spanish-speaking applicant preferred ***
Discover Vanderbilt University Medical Center:
- Day Shift/ Non-Exempt Position
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity - of culture, thinking, learning and leading - is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
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VUMC Recent Accomplishments
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
- US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology ( Bill Wilkerson Center ), 9 adult and 9 pediatric clinical specialties ranked among the nation's best, #15 Education and Training
- T ruven Health Analytics: among the top 100 hospitals in the US
- Be cker's Hospital Review: one of the "100 Greatest Hospitals in America"
- The Leapfrog Group: grade "A" in Hospital Safety Score
- National Institutes of Health: among the top 10 grant awardees for medical research in the US
- Magnet Recognition Program: Vanderbilt nurses are the only group honored in Middle Tennessee
- Nashville Business Journal: Middle Tennessee's healthiest employer
- American Hospital Association: among the 100 "Most Wired" medical systems in the US