Policy Analyst

Health & Human Services Comm - Austin, TX3.4

Full-time$4,600 - $7,500 a month
Skills
Serves as a Policy Analyst for the Health and Human Services Commission Office of Inspector General’s Strategy & Data and Technology division.

This position supports the OIG's core functions and is dedicated to creating a culture of continuous improvement by focusing on federal and state public policy, business process analysis and implementation of solutions.

Under the supervision of the Director of Policy Development and Innovation, the Policy Analyst performs highly advanced, senior-level professional, organizational, and policy work; provides consultative services and technical assistance; and coordinates across OIG's divisions, HHSC counterparts, and with external stakeholders to resolve problems, identify solutions, research best practices, and create efficiency within the OIG.

Oversees and prepares complex objective reports, formulates strategic solutions to problems, and advises OIG leadership accordingly.

Represents the OIG at meetings and on committees, task forces, and interagency workgroups as requested. This position will focus on process and operational improvement through evaluation of systems and procedures, observation, interviews, production forecasting, review of staffing models, and other data collection methods; data analytics; trend analysis; and production forecasting and production of executive reports.

As a lead for assigned projects, this position may plan, assign, and supervise the work of others. Works under minimal supervision with considerable latitude for the use of initiative and independent judgment.
As a lead for assigned projects, this position may plan, assign, and supervise the work of others.

Works under minimal supervision with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions:
(25%) On a routine basis, the position provides OIG management with data-driven, research-based support to improve project priorities. Research includes healthcare and public policy, historical OIG information, current goals, and data. Position is responsible for independent research to develop project scope, purpose, objectives, time frames, risk mitigations, key metrics, financial impact, potential savings, and resource requirements. Projects are assigned by OIG leadership and at times, this position will be responsible for large scale projects and smaller scale projects simultaneously. Projects require research, organization skills, and excellent verbal and written communication skills, including creating neutral policy documents for OIG leadership's consideration. Projects will impact staff and will be critical to the success of the OIG.

(20%) Provides detailed organizational forecasting, data interpretation, analytical work, and reporting. Identifies process challenges in the OIG, recommends improvements to quality and efficiency of program functions and performance, and coordinates across business functions to see OIG initiatives through to completion. Position is responsible for understanding the internal OIG processes, monitoring, testing, evaluating, and developing a solution. Work is done with minimal supervision. Position is responsible for designing, developing, and evaluating reports related to OIG operational functions. OIG leadership will use these reports to make strategic decisions for the OIG.

(20%) This position will be responsible for developing innovative and creative solutions to organizational issues, concerns, and organizational change strategies. This position is responsible for the evaluation of the policies and is responsible for informing management about improvements. This position must be able to create policies that are clear and concisely written. Position is required to work with OIG teams and other internal and external stakeholders for trainings, feedback, and suggestions prior to implementation.

(20%) Position is responsible for responding to inquiries that must be timely and tracked. Responses may require in-depth research relating to a federal, state, OIG and/or HHS policy. Responses are required to be concise and clearly written. This position is responsible for tracking and verifying metrics related to these inquiries.

(10%) Position is required to represent the OIG on internal and external workgroups and meetings. Information gathered from these meetings may be presented to OIG leadership through Information, Action or Briefing memos.

(5%) Performs other duties as assigned

Knowledge Skills Abilities:
  • Knowledge of pubic programs, policies and procedures; of the methods, principles, and practices of the agency.
  • Knowledge of strategic planning and project management.
  • Knowledge of feedback strategies, including developing, deploying and evaluating client and staff survey tools.
  • Knowledge of local, state, and federal laws, regulations, administrative rules, program policies, and procedures relevant to HHS program areas.
  • Knowledge of organizational development and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
  • Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy.
  • Adept at queries, report writing and presenting findings.
  • Skilled in use of office equipment and software i.e., Microsoft Office, Excel, Word, PowerPoint, etc.
  • Ability to evaluate problems; develop alternative solutions, oversee studies, develop and interpret policies/procedures, design programs or training to implement policies and procedures, prepare concise reports, and plan, assign, and/or supervise work of others.
  • Skill in communicating effectively both verbally and in writing.
  • Skill in writing concise neutral policy documents with well thought out options for OIG leadership's consideration.
  • Skill in establishing and maintaining effective working relationships with all levels of staff.
  • Ability to manage multiple tasks requiring the flexibility in work prioritization to meet demanding deadlines.
  • Ability to gather, assemble, correlate, and analyze the facts.
  • Ability to devise solutions to problems.
  • Ability to prepare concise reports.
  • Ability to plan and assign the work of others.
Registration or Licensure Requirements:
None

Initial Selection Criteria:
Graduation from an accredited four-year college or university. Experience may be substituted for education on a year-for-year basis up to four years.

Four years full-time consultative, supervisory, managerial, social service, or professional work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; planning, organizing, and coordinating requirements for program operations where a wide range of demands are involved.

Applicants will initially be screened for knowledge and experience in public policy; experience in leading projects; experience synthesizing complex information and translating it into clear and concise written documents and/or oral presentations. Previous work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; planning, organizing, and coordinating requirements for program operations where a wide range of demands are involved.

Additional Information:
The OIG is responsible for preventing, detecting, auditing, inspecting, reviewing, and investigating fraud, waste, and abuse in the provision of HHS in Medicaid and other HHS programs. Potential employees of OIG are subject to criminal background checks in accordance with the HHS Human Resources policy. Selected applicants must submit to a name-based, or in some instances a fingerprint based, criminal background check through Texas Department of Public Safety (DPS) to determine if an applicant has a conviction for a Class A misdemeanor within the last five years or a felony that constitutes a bar to employment.

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need an accommodation to participate in the interview process, please notify the person scheduling the interview.

MOS Code:
There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.