Full Job Description
Kimball Midwest, a national distributor of maintenance, repair and operation products, is searching for a Customer Service Associate in our Columbus, OH, location. We are looking for a hardworking, and customer focused individual who is willing to learn and grow with Kimball Midwest.
This position will be responsible for performing all those duties associated with providing excellent customer service to sales representatives, customers, and internal staff. Such duties include, but are not limited to order entry, invoicing, reporting, and communicating via phone and email. This position will also be responsible for performing other various duties that are assigned by the Administrative Services Manager and Assistant Manager.
As a Kimball Midwest associate, you will experience why we have been listed as one of the Top Workplaces in Columbus 8 years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to more than $240 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.
A high school diploma, or the equivalent
A person who is dependable (i.e. report to work daily barring any unforeseen circumstances)
Customer service experience
The ability to perform 5000-6000+ keystrokes per hour
Proficiency in Microsoft software applications such as Excel, Word, and Outlook
The ability to multitask successfully in a fast-paced environment
The ability to communicate professionally with management, customers, and co-workers in both written and verbal form
This position requires excellent name/number perception skills and the ability to research in a catalog
The hours are 9:00am – 6:00pm, Monday through Friday
We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) and Profit-Sharing Plan, Tuition Assistance, Paid Time Off (PTO), a business casual dress code and paid holidays.
Equal Opportunity Employer, including disability/vets