Full Job Description
Utilizes a LEAN methodology in planning ‘less than truckload’ (LTL) and ‘full truckload’ (FTL) shipments to Bob Evans Farms, Michael Foods, and Bob Evans Transportation customers.
Manually review each route to ensure optimum fleet utilization, compliance with carrier commitments, service expectations, and special customer exceptions while making adjustments as necessary.
Make route adjustments and drop sequence changes based on customer appointment availability, if required.
Leverages multiple systems (including customer portals) to input and interpret fronthaul and backhaul shipment attributes.
Develop, maintain, optimize, and execute the fleet’s revenue programs (backhauls and freight forwarding).
Order entry into the Transportation Management System (TMS)
Facilitate the exchange of timely and accurate communication between the various transportation functions (maintenance, cross dock, yard, etc.), Customer Service, Supply Planning, Logistics, Manufacturing, Sales, vendors, and customers
Perform freight market analysis. Negotiate freight rates and service requirements with brokers. Monitor, communicate, analyze, and manage carrier performance. Assess contract carrier expenses and develop solutions to lower these costs.
Identify improvement opportunities when encountered with shortfalls in operating expenses, service levels, and network efficiencies.
Schedules the pickup and delivery appointments for Bob Evans and Michael Foods customer shipments.
Schedules the pickup and delivery of backhauls with brokers, shippers, and receivers.
Review shipment plans with fleet drivers and contract carriers.
Initiates and investigates Over, Short, and Damaged (OS&D) product claims
Systematically execute backhaul and freight forwarded shipments in the TMS to trigger the billing process.
Coordinates solutions with drivers, shippers, and brokers when problems arise such as missing loads, missed pickups, missed deliveries, etc.
Cross-train on tasks such as monitoring driver logs, trip reports, fuel tax reports, and state travel registrations. Update the driver tracking file and daily dock reports.
Completes all assigned monthly safety courses and supports the Safety Risk Management Program (SRMP) element teams
All other duties as assigned.
Strong oral and written communication skills
Excellent negotiation ability
Advanced interpersonal skills
Good computer proficiencies, specifically knowledge of TMS software (preferably Oracle Transportation Management or BluJay), Microsoft Office, and PC Miler
Skilled in the operation and use of a calculator, phone, and fax
Base knowledge of DOT regulations preferred
Bachelor’s degree or equivalent combination of education, training and/or experience.
3-5 years job-related work experience required
Experience in food manufacturing/distribution industry and familiarity with supply chain management issues and opportunities
Prior experience with managing refrigerated freight preferred
Bob Evans Foods is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, national origin, ancestry, age, sex, gender identity, gender expression, sexual orientation, genetic information, veteran status, medical condition, marital status, or a physical or mental disability.