The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
Attention to detail is a critical to this position. If your application does not use capital letters where appropriate, it will not be considered.
Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, The UPS Store team members, and leadership
Takes ownership of the customer's needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
Strong computer skills, including typing ability, with a preference for Microsoft Office and Adobe Suites experience
Outstanding phone skills
Strong verbal and written communication skills, including spelling and math and penmanship.
High school diploma or GED required, Two years college preferred
Prompt, reliable, and responsible
Willing and able to work a minimum of 24 hours per week
A sense of humor isn't required, but it helps
Preference given to individuals with one to two years of experience in graphic design or a related field
One year of customer service experience required (more preferred)
Able to work and complete tasks independently in a quick turn environment
Detail oriented, organized, and able to multi-task
Good project and time management skills
Able to lift over 40 pounds
Medical, dental, vision and pet insurances offered through Group plan at your expense
401(K) plan offered after 6 months, self contributing
Direct Deposit Available
Uniform Shirts Provided, Other Apparel to be your responsibility in accordance with company guidelines